Emerging Technologies

Research and evaluate emerging technologies in the admissions field and, in collaboration with other enrollment units and IT, develop strategies to implement and deploy solutions that improve business processes and student satisfaction.

Content knowledge requirements: Strong understanding of the recruitment and admission cycles and their associated core business processes.

Skill requirements: Written and oral communication skills. Customer service and leadership skills. Technical skills to include, hardware maintenance and support, desktop application support, website and application design and programming, technical documentation, database management, and SQL reporting.

Ethical requirements: Conduct aligned to the established AACRAO principles of professional ethics and practice in academic and enrollment services.

Expertise Levels

Entry level: Understands and appreciates the importance of emerging technologies as they apply to process improvement. Assists with the development of new admissions tech projects.

Intermediate level: Responsible for maintaining and improving existing technical solutions supporting admission and recruiting processes. Identifies admissions functions that would benefit from the employment of an appropriate technology. Helps manage new technical projects.

Expert level: Leads in the evaluation and deployment of technological solutions that improve the overall efficiency and effectiveness of recruiting, processing, and admissions/enrollment management. Collaborates with IT Services and other units to develop comprehensive strategies for optimal resource management in the implementation of new systems.