Students with disabilities at postsecondary institutions must receive academic adjustments, auxiliary aids and services, and reasonable modifications in policies, practices, and procedures, where doing so would not impose an undue burden nor
cause a fundamental alteration to the service, program, or activity. Some academic adjustments, auxiliary aids and services, and reasonable modifications in the postsecondary context can be provided online, while some cannot. Whether an
institution serves students in a brick-andmortar or an online environment, the institution must ensure that students with disabilities have an equal opportunity to access educational programs, consistent with protecting the health and
safety of the student and those providing that education to the student. Where possible, instructors should work to accommodate students with disabilities, such as by using audio technology to read documents to students who are visually
impaired. It may be appropriate to make other academic adjustments and reasonable accommodations through virtual means, such as online or telephonically. Postsecondary students with disabilities typically work with their disability services
coordinators through an interactive process to determine appropriate academic adjustments, auxiliary aids and services, and modifications.