Strong working knowledge of the standards of student recordkeeping practices in higher education. Functional expertise in the technologies of storage, retrieval, persistence, archiving, and purging of records.
Content knowledge requirements: Federal and state laws regarding the maintenance, archiving and destruction of academic records. Familiarity with best practices as outlined in AACRAO publications (e.g., Student Records Management, Academic Record and Transcript Guide).
Skill requirements: Ability to manage the organization, storage, sharing, archiving and destruction of student records in different media. Develop and apply policies and procedures, coordinate with other offices managing student records, and provide service to students and other constituents. Ability to work with student information system managers to ensure a comprehensive and effective records management system.
Ethical requirements: Understanding of the importance of the confidentiality and accuracy of student records, a willingness to educate the campus community about recordkeeping responsibilities, and a commitment to equitable care of all students’ records.