COVID-19 Crisis Practicesillustration of crowd of people wearing face masks

The implications of COVID-19 are far reaching. Institutions are moving quickly to establish new practices and policy exceptions around their actions to move courses and services online or to other remote delivery for the foreseeable future.

The voluntary guidance below provides general parameters to follow when implementing practice and policy changes while allowing flexibility and compassion during a time of unprecedented disruption. While short-term solutions may be advisable, it is prudent to also consider long-term implications of any changes, as well as to consult with accrediting bodies and/or state Departments of Education and governing boards.

Student Displacement - Medical Outbreaks on Campus

Case studies on handling campus-based medical outbreaks.

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An excerpt from Student Displacement: A Guide for Higher Education Administrators
COVID-19 Policy Updates

AACRAO efforts to urge Congress and federal agencies to address the costly and complex challenges facing institutions and students

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Institutional support during COVID-19
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Digital Transcripts During COVID-19
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New C&U - Researchers Seek Student Input on Design of Comprehensive Learner Records

Aug 23, 2021

Latest C&U issue covers topics in comprehensive learner records, job satisfaction, international credential evaulation, and more.

3 people working on laptops at a table.

New Issue of C&U Explores Enrollment Management, COVID-19, Research, and more

Jun 1, 2021

The latest issue of C&U explores a variety of topics including Enrollment Management, COVID-19 Impact, Registrar Strategies, and much more.


Survey Opportunity: Post-Pandemic Mobility

Apr 19, 2021

The Centre for International Education and Exchange is asking for survey participants to explore post-pandemic mobility.

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Catch up on recently-passed legislation that you might have missed

Jan 11, 2021

These important bills will impact higher education this year.

female wearing a face mask while sitting at an office desk holds up a sign that reads "we can do this"

5 tips for leading remotely during crisis

Oct 19, 2020

Leadership during turbulent times is both a test and a lesson.

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Self-care and boundary-setting in the (home) workplace

Oct 5, 2020

A process you can put in place starting today.

Protective face mask with map of the world on it.

COVID-19 and fall 2020: Impacts on U.S. international higher education

Oct 4, 2020

Preliminary findings of new WES report released.

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Communication tips for remote work

Sep 21, 2020

Are you doing these three things?

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Use data science to nudge students at exactly the right time

Sep 20, 2020

2 marketing strategies to increase enrollment.

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Field Notes: Tips for self- and team-care and purposeful crisis response

Sep 5, 2020

Reflections on adaptability, stress, and lessons learned.

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Holistic admissions: A just solution at a pivotal moment

Sep 5, 2020

BLM and a global pandemic accelerate the push to test-optional.

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Next Month @AACRAO: Join the list

Aug 24, 2020

Courses, deadlines, and events -- find out what's upcoming in one handy email.

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Can higher ed stay relevant to 21st century learners?

Aug 10, 2020

Only if we embrace disruption.

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Strategy in the face of crisis

Aug 9, 2020

Assessment is critical to enrollment management, even during a pandemic.

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What 2020 means for enrollment

Jul 28, 2020

Without a crystal ball, how can enrollment managers make decisions?

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2020 Census & student privacy: What you need to know

Jul 13, 2020

Has your institution done its part to assist the U.S. Census Bureau in the collection and distribution of student information?

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Managing classroom space this fall

Jul 13, 2020

Start with a "living inventory" and establish clear utilization priorities.

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5 ways to create radical engagement in online meetings

Jun 29, 2020

Learn to love leading in a virtual space.

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Field Notes: Adopting a growth mindset about 2020

Jun 29, 2020

Your self-talk is a conversation with the universe. Make it count.

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Diary of an International Credential Evaluator

Jun 26, 2020

What is the future of study abroad?

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Rethinking the fall academic calendar

Jun 15, 2020

With fall in flux, learn how to handle academic and course calendar changes and communication challenges.

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Holistic admissions expands options during (and after) COVID

Jun 12, 2020

Noncognitive assessments help diversify enrollment and reduce reliance on standardized test scores.

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Counting students for the census

Jun 2, 2020

AACRAO spoke with representatives of the U.S. Census Bureau.

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Distinguish the signal from the noise with AI

Jun 2, 2020

This free chatbot from AdmitHub may help institutions navigate during COVID 19.

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Diary of an International Credential Evaluator

Jun 1, 2020

Connecting with peers during a pandemic.

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Predicting the future: 4 changes coming to higher education

Jun 1, 2020

“Covid-19 has most certainly been disruptive, but... has it been disruptive enough?” one registrar asks.

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Diary of an International Credential Evaluator

May 18, 2020

Credential fraud explodes as COVID-19 provides opportunity for scammers. (Webinar: Protect your institution.)

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Returning to campus: When, whether, how?

May 18, 2020

4 institutions address decision-making around instructional delivery for fall.

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AACRAO 2020 Business Meeting held virtually

May 4, 2020

Key takeaways that members should know.

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4 creative international enrollment solutions during COVID-19

May 4, 2020

Reconsider deadlines, start dates, instruction delivery and more.

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Meet new AACRAO President Jack Miner

May 4, 2020

"A challenge we are equal to": COVID, strategic planning, and the search for a new Executive Director.

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Diary of an International Credential Evaluator

May 1, 2020

How the COVID crisis is different than disruptions we've seen before.

lightbulbs with filaments reading "help," "support," "assistance," and "guidance"

4 transcript and enrollment questions raised by the pandemic

May 1, 2020

Guidance and resources from the National Student Clearinghouse.

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Field Notes: Working with distinct populations during COVID-19

May 1, 2020

Support student athletes, military students, and students with disabilities through application and enrollment.

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7 tips for a higher ed job search during the pandemic

Apr 21, 2020

Is it the right time to look for a job? Learn more.

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Providing simple, secure, and efficient transcript services during COVID-19

Apr 20, 2020

COVID-19 is accelerating shift to electronic transcripts. Learn more and join this Friday's webinar.

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Ask the FERPA Professor

Apr 19, 2020

Is a recorded Zoom meeting considered a student record?

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Preserving mental health in a time of uncertainty

Apr 19, 2020

Handling fear, helplessness, agitation, boredom with music, gratitude, and other proven mood-shifters.

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Guidance for recruiters during COVID-19

Apr 17, 2020

With millions out of work, what can institutions expect, and how can they respond?

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AACRAO staff share stay-at-home survival strategies

Apr 7, 2020

Lessons learned from three weeks of mandatory telework.

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AACRAO Coffee Break: Admissions & Transfer Crisis Practices

Apr 6, 2020

Resources and guidance for strained professionals.

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AACRAO membership free for 3 months

Apr 6, 2020

Now more than ever, for our students and for ourselves, we must rely on our professional community.

two mugs of coffee with coffee beans scattered on a black table with the overlaid text; "AACRAO Coffee Break"

AACRAO Coffee Break: Academic Policy in Crisis Situations

Mar 30, 2020

AACRAO Coffee Breaks are webinars held weekly, Fridays at 2 PM (ET).

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8 tips for keeping your team connected from the home office

Mar 23, 2020

Remote work is the new normal, but physical distancing doesn’t have to mean social isolation.

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Pivot!: Registrars’ tight maneuvers in the face of COVID-19

Mar 23, 2020

There will be no 'return to normal' after this. Could that be good for higher ed?

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Help students and others at risk of food insecurity

Mar 21, 2020

Support our AACRAOGives effort at this critical time.

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Protocols during crisis: Can I use an unofficial transcript?

Mar 19, 2020

COVID-19 renews call for AACRAO Pledge for Education, guidance for times of crisis.

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Field Notes: Telecommuting during a pandemic

Mar 18, 2020

10 tips to staying sane and productive.