Identifying What Matters to Students

April 28, 2025
  • SEMQ
  • Strategic Enrollment Management (SEM)
  • Student Success
Calendar with College Decision Day marked on May 1

By Heather Zimar, Managing Editor, Journals and Publications, AACRAO

College choice involves an abundance of information and resources, yet “the dynamics of resource utilization among prospective college students remain ambiguous,” wrote Mark Butt, in the April issue of SEM Quarterly.  

Using the Common Application to collect data, Butt investigated “which resources students are engaging with, focusing on the mechanisms through which learning occurs, whereas previous investigations have primarily focused on identifying the factors that matter to students.”

Butt’s findings revealed seven central themes in students' resource utilization: “(1) the continued rise of digital resources, (2) the popularity of college websites, (3) a continued gap in financial planning, (4) the balance of virtual and in-person campus tours, (5) the continued use of the school counselor, (6) the emergence of independent counseling apparatus, and (7) the 2:1:2 ratio of in-person to hybrid to digital.”

“The prevalence of digital resources underscores the need for institutions to invest in digital infrastructure and innovative technologies to cater to the new needs of students in the digital age,” Butt concluded. “If there was any question about the role of technology, the future is indisputably digital, or at very least hybrid based on these findings. Nevertheless, the sustained utilization of in-person resources underscores the enduring value of personalized guidance and human-centered support throughout the college planning journey.” 

Other articles in this issue include: 

Avanza, The Good Road, and LEAD: College Access Programs the SEM Connection

by Alicia Moore and Christy Walker

Scaling Deep to Make Space for Females in Trades: Transformational Inclusion at a Community College

by Sara Cousins, Delacey Tedesco, Kelly Brochu, and Tanya Tarlit

Review of: Lifting the Veil on Enrollment Management: How a Powerful Industry is Limiting Social Mobility in American Higher Education

by Kimberley Buster-Williams

Graduate Enrollment Management: Reflections and Development—A Decade In

by Ariana Balayan and Amanda Ostreko

Charting a New Course: The Birth of the Nation's First Enrollment Management Credential at the University of Miami

by Tara Hornor and Christopher W. Tremblay

Using Esri Research to Enhance Campus Strategic Enrollment Marketing Efforts

by Andrew L. Luna and Michael Wilson

For more information or to submit a manuscript, please contact the managing editor

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