Juanjuan Fan, Ph.D., is a Professor of Statistics and Data Science in the Department of Mathematics and Statistics, and serves as a Faculty Advisor at the Analytic Studies & Institutional Research (ASIR), at San Diego State University. Her research interests include survival analysis, decision trees and random forests, and observational study data. Working with her students and collaborators, she has published many papers assessing student success studies and solving various problems in educational data mining. Professor Fan received her Ph.D. in Biostatistics from the University of Washington.
Machine Learning Methods for Course Enrollment Prediction
Jeanne Stronach is an experienced and effective higher education leader with 20 years of experience in institutional research. Specializing in successful team-building with internal and external partners, innovative resource management and effective strategic planning. Achievements include building self-service visualizations to support data-informed decision-making as well as spearheading a cross-divisional Data Champions program to build data community and boost data literacy. Jeanne earned her B.A. at UC San Diego and her M.A. at DePaul University.
Richard A. Levine is Professor of Statistics at San Diego State University and Faculty Advisor overseeing the Statistical Modeling Group in SDSU Analytic Studies and Institutional Research. He is former Chair of the SDSU Department of Mathematics and Statistics and past Editor of the Journal of Computational and Graphical Statistics. He is Associate Editor for Statistics of the Notices of the American Mathematical Society and is a fellow of the American Statistical Association. Professor Levine received his Ph.D. in Statistics from Cornell University.
Martin Ieong is a Data Scientist at Revolution Medicines, where he analyzes genomic and bioinformatics data in the field of cancer research. He previously worked in the software development industry, providing technical assistance and statistical knowledge to create data science solutions. Martin received an M.S. in Statistics from San Diego State University, and a B.A. from UC San Diego in Linguistics.
Lucy Shao is a Ph.D. student in Biostatistics at the University of California, San Diego. Previously, she worked at Analytic Studies & Institutional Research at San Diego State University on student learning and institutional operation. Currently, her research focuses on causal inference and high-dimensional statistics. Lucy received an M.S. in Statistics from UC San Diego and a B.S. in Applied Mathematics from UCLA.
Catherine Laing, R.N., Ph.D., is an Associate Professor and the Associate Dean of Undergraduate Programs in the Faculty of Nursing at the University of Calgary. Together with the dean and manager of undergraduate/graduate programs, she is responsible for enrollment targets, admissions processes, and operations within the undergraduate nursing program. Dr. Laing has an extensive background in clinical, educational, and administrative areas in healthcare, and has focused her research program in the areas of pediatric oncology, social return on investment, and innovative healthcare delivery approaches. She is active at the local, national, and international levels of pediatric oncology nursing and nursing administration.
A Lottery-Based Admissions Process for Faculties of Nursing: An Idea Whose Time Has Come
Sandra Davidson, R.N., Ph.D., FAAN, is Professor and Dean of the Faculty of Nursing at the University of Calgary. In this role she is responsible for administrative leadership and operational oversight of this research-intensive faculty of nursing. Over her 25-year career in nursing, she has served in a wide range of academic and practice environments that span private, for-profit; public, not-for profit, and both large and small public universities in Canada and the United States. She is widely regarded as a thought leader and scholar in the areas of healthcare education, innovation, and leadership. Her program of research is focused on educational innovations and health systems transformation in older adult care and chronic disease care.
Carrie MacKay, M.B.A., is the Manager of Undergraduate Programs and Graduate Programs in the Faculty of Nursing at the University of Calgary. In collaboration with the Associate Deans and Dean, she manages the operational aspects of the program, including program advising, enrollment targets, admissions, recruitment, and program progression as well as completion for both undergraduate and graduate programs. Her background includes extensive experience in the Office of the Registrar and strategic enrollment management.
Kim Morton, Ed.D., is Director of Transfer Recruitment and Retention at Appalachian State University. She has a B. A. in management form Gettysburg College, a master of education in student affairs in higher education from Kutztown University of Pennsylvania, and a doctorate of education in educational studies form the University of Nebraska.
Creating a Strategic Plan for the Transfer Student Experience
Kelly C. McCallister is Associate Dean of University Libraries/Associate Professor at Appalachian State University. She has a B.A. in Anthropology from Mississippi State University, an M.A. in Anthropology from the University of Southern Mississippi, and a MLIS in Library and Information Science from the University of Southern Mississippi. She is working on her Ed.D. in Educational Leadership from Appalachian State University.
Thomas E. Miller is the Executive Advisor for Student Success at the Tampa Campus of the University of South Florida. He is also an associate professor in the College of Education at the Tampa campus of the University of South Florida.
Miller holds a bachelor’s degree from Muhlenberg College and master and doctoral degrees from Indiana University. He received the Scott Goodnight Award for Outstanding Performance as a Dean from NASPA in 2002, was chosen as a Pillar of the Profession in 2004, and received the Robert H. Shaffer Award for Academic Excellence as a Graduate Faculty Member in 2015.
A Case Study of an Institution Continuing to Advance Student Success, the University of South Florida
Casey Bullock, Ph.D., is University Registrar at the University of Florida. Formerly, he served as Enrollment Services Executive Director and University Registrar at Weber State University and an Adjunct Instructor in the Masters of Education program. Previous to that, he was the Transfer Coordinator in the Office of Admissions at Weber State University. Dr. Bullock has collaborated with higher education professionals as chair of the Utah Transfer Articulation Committee and previously served on the Utah Board of Higher Education Transfer Articulation Council and Prior Learning Assessment Committee. He received his A.S. degree from Dixie State University; a B.S. degree from Utah State University in Business, Psychology, and Communications; and an M.Ed. and Ph.D. in Educational Leadership and Policy from the University of Utah.
Linkedin profile:
https://www.linkedin.com/in/caseybullockphd/
Capstone: Understanding the Complexities of the Transfer Function
Paul Napleton is head of digital & marketing automation at the University of East Anglia in the U.K. He is responsible for digital marketing strategy, tools and platforms, as well as website optimisation and best practice. This includes maximising CRM opportunities for dynamic, personalised touchpoints — building a 360-degree view of audiences by unleashing the power of data. Paul is relatively new to the higher education sector, having recently moved at the start of 2021. He has previously worked for several leading brands in financial services and in digital, innovation and content marketing positions.
Sarah Cox is the Head of Data, Systems and Applicant Engagement within Admissions, Recruitment and Marketing at the University of East Anglia in the UK. Member of the Salesforce Higher Education Advisory Council for EMEA and with 16 years of experience in Higher Education, she strives to implement technology to support staff and processes effectiveness whilst delivering excellent data-informed learner experiences.
Grace Bjorkman serves as the Assistant Director of Admissions for Staff Development and Recruitment Strategies at Westmont College. She has spent five years recruiting a key territory of students, and additionally helps manage the counseling staff. She has served as a liaison between Salesforce development teams and admissions to ensure the system is best designed to help counselors in their interactions with prospective students, along with in their management of prospect pools. She has her BA in Communication Studies from Westmont College.
Douglas Little serves as the AVP for Enterprise Systems for Georgetown University. Prior to joining UIS, Doug served in a variety of roles across functional areas including serving as the Director of First Year Experience & Student Resource Center at Rollins College, the Director of Orientation & Family Programs and at George Mason University, and the Senior Assistant Dean for the Georgetown University School of Nursing & Health Studies, where he helped launch the university's first online degree program. Within these roles Doug has provided organizational leadership in the areas of technology innovation, advising, enrollment services, admissions, leadership development, and international service learning. Doug presently leads the Student Systems, Educational Technology, BI, HR/Finance, and the Georgetown360 Salesforce implementation teams.
Maggie Smith is a manager of the COVID 19 response team at Georgetown University. Prior to working with the Public Health team, Maggie worked in a number of roles in the Sports Medicine sphere including working with Georgetown University athletics, clinical instructor for collegiate and graduate students at West Virginia University and Salisbury University, clinical specialist at Fusion Physical Therapy and Sports Performance, and head athletic trainer at Morgantown High School. Within these roles, Maggie has written and modified policies to implement use of electronic medical records, sports medicine management of COVID 19, and Public Health response to COVID 19 at the University level. Maggie received her Doctorate in Athletic Training from Temple University where she worked specifically with the use of online platforms in higher education as well as the incidence of mental health disorder following concussion.
Sarah Shohet serves as the Associate Dean for Academic Affairs at the School of Health at Georgetown University. Prior to joining Academic Affairs, Sarah was the Director of Admissions for the School of Nursing & Health Studies at Georgetown, and previously worked in admissions and career placement at Boston University and MIT. Sarah's passion in higher education lies with helping undergraduates navigate the complexities of being a college student in the 21st century. Sarah was intricately involved in the recent split of Georgetown's School of Nursing & Health Studies into two schools: Georgetown School of Health and Georgetown School of Nursing. In this capacity, Sarah interfaced with professionals from all over the Georgetown campus, including UIS, the Registrar's Office, Admissions, Alumni Relations, and Student Affairs. Sarah now leads the Academic Affairs team in the newly launched School of Health.
Zak Landrum serves as Director of CRM and Data Services at Westmont College, and is a former member of the Salesforce Higher Ed Advisory Council (2020-2021). He also manages the Center for Applied Technology, a program designed to train students on the Salesforce platform by building practical solutions for the college. Zak has ten years experience in higher education systems management, ranging from gift processing, to prospect research, to reporting and analysis. He is a certified Salesforce Admin. He received his Master of Nonprofit Management degree from the University of San Francisco, and his BA in Theatre Arts from Westmont College.