Perceptions of and Expectations for the Role of the Registrar | June 2022 | 60-Second Survey

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Perceptions of and Expectations for the Role of the Registrar | June 2022 | 60-Second Survey

Perceptions of and Expectations for the Role of the Registrar | June 2022 | 60-Second Survey

The July 2022 60-Second Survey invited all AACRAO members to provide their perspectives on what the role of the registrar should be at their institution.

The July 2022 60-Second Survey invited all AACRAO members to provide their perspectives on what the role of the registrar should be at their institution. Particular attention was paid to what the role of the registrar should be for student engagement and enrollment management. These data will be used to shape a roundtable discussion this summer, a white paper, and professional development opportunities by AACRAO.

If you are interested in a look at the current role of the registrar as reported by registrars, the career profile report linked here is focused on the current role and career path.

The survey was open to all AACRAO members. There are 922 responses representing 731 institutions or systems of higher education in eight countries (Appendix A). Eighty-five percent of respondents held positions in the registrar’s office or institutional equivalent. Among the 783 from the registrar’s office, 603 held the position of registrar or institutional equivalent. Academic affairs, enrollment management, student affairs, and enrollment services had the highest representation (48%, 24%, 12%, and 9% respectively). Seventy-four percent self-identified as middle management, 13% as first-level management, 7% as executive-level management, and 3% each as front-line staff and individual contributors.

Key Data

  • 88% agree that registrars should be actively engaged with strategic enrollment management efforts at the institution
    • Front-line staff members are less likely to hold this perspective than executive-level management
    • 79% agree that registrars should be actively involved with student engagement across the student lifecycle
    • 86% selected academic records management as the most important function for a registrar
    • 34% believe that “inadequate positional power/authority/influence” is the most significant obstacle registrars face when implementing change to support student success
    • One in ten respondents say technology is their most significant obstacle when trying to implement changes that support student success

This research has been made possible in part by sponsorship from

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This research has been made possible in part by sponsorship from Modern Campus.
Unless otherwise noted in a specific report, the AACRAO member institution size, type and control categories are based on the following definitions and sources: 
The enrollment value used to delineate the institution's size category is defined as full-time enrollment plus 1/3 of part-time enrollment and is based on the enrollment reported by the institution to the U.S. Department of Education's National Center for Education Statistics (NCES). 
Institution type and control values are also defined by and verified through NCES criteria.