Tiffani Robertson, Ph.D., MBA

Director, Academic Services, College of Business, Governors State University

Tiffani Robertson, Ph.D., is Director of Academic Services for the College of Business at Governors State University. She is a higher education leader with two decades of experience driving student success, transfer innovation, and enrollment strategy. She began her career as a student worker at DeVry University and progressed into increasingly senior roles, including Senior Transfer Credit Coordinator and Team Lead. While at DeVry, she earned her M.B.A. with a concentration in Marketing.

Robertson later served as the Coordinator of Articulation and Degree Audit at Northeastern Illinois University, where she led the development of the university’s first degree audits, articulation agreements, and transfer guides. In 2013, she joined Governors State University, where she has served as Admissions and Records Supervisor, Associate Director of Admissions, Associate Director for Enrollment Management, and, currently, the Director of Academic Services for the College of Business. In this role, she oversees enrollment, retention, and student engagement.

Robertson is also an adjunct faculty member at both Governors State University and Southern New Hampshire University, teaching courses in business and communication. In Spring 2024, she earned her Ph.D. in Educational Administration Foundations—Higher Education from Illinois State University.

A committed leader in professional organizations, Robertson is the current Vice President for Leadership and Management Development for the American Association of Collegiate Registrars and Admissions Officers (AACRAO). Her prior service includes chair of the Nominations and Elections Committee, Chair and vice-chair of the Policies and Practices Committee, and membership in AACRAO’s Black Caucus, Women’s Caucus (as a founding member), and the Member Engagement and Outreach Committee. She is also the immediate Past President of IllinoisACRAO, where she previously served as District Chair-Elect, Equal Educational Opportunities Officer, and Communications Manager.

Interview with Zachary A. Pardos

Interview with Liz Cheron

Colleges on the Brink: The Case for Financial Exigency

 

AACRAO Role: Vice President for Leadership and Management Development - Board of Directors