Steven Smith

University Registrar, Adelphi University

2021 AACRAO Elections - Vice President for Records and Academic Services Candidate

I began my career as the evening transcript clerk at my local community college in 1993; in the twenty-eight years since I have worked at five institutions and, in addition to records and registration, have also overseen admissions, advising, financial aid, testing, and student accounts.  There have been many facets to my career, but one thing has always been constant: AACRAO. 

My first registrar was very active in West Virginia ACRAO and got me involved on the state level; fifteen years later, while serving as a registrar in Maryland, I led the formation committee, and served as founding president, of Chesapeake and Potomac ACRAO.  In addition to my work on the state level, I have been involved with the national association as a member of the Nominations and Elections Committee, co-chair of volunteers for the 2015 annual meeting in Baltimore, chair of the LGBTQIA+ Caucus for three years, chair of the task force on institutional gender identity recognition, and chair of the workgroup that wrote AACRAO’s state and regional guide.

AACRAO is the foundation upon which successful enrollment professionals build their careers.  I certainly credit any success that I have achieved to the information learned at AACRAO meetings, the knowledge gathered on AACRAO listservs, and the relationships developed with AACRAO colleagues throughout the country. 

My main objective, if given the opportunity to serve on the AACRAO Board, would be to assure that all AACRAO members continue to have increasingly effective means to improve their careers and the enrollment profession in general.  I wish for everyone in our profession to have the opportunity to see the benefits of AACRAO the way that I have, which is now more important than ever – if there’s one thing that this past year has taught us, it’s that even if we may think we’ve seen everything, there’s always a new challenge waiting for us around the corner.


Steven is the University Registrar at Adelphi University on New York’s Long Island. Steve began as the evening transcript clerk at the community college in his West Virginia hometown and over the next twenty-six years has served as a registrar at institutions in New Jersey, Maryland, and New York. In addition to the registrar’s office, Steve has also overseen admissions, financial aid, academic advising, testing, and student accounts. He holds an M.B.A. from West Virginia University. In 2012, Steve was the founding president of the Chesapeake and Potomac Association of Collegiate Registrars and Admissions Officers (CAPACRAO), the state association for Maryland and the District of Columbia.