Monterey Sims

headshot of Monterey Sims

Director, Admissions and Evaluation, University of Phoenix

Working in the Office of Admissions and Records at the University of Phoenix for nearly 30 years has enabled me to connect with a wide array of process optimization opportunities and technology implementations. I currently serve as the Director of Admissions and Evaluation overseeing centralized document processing services for the University. Our division has been recognitions for our efficiency, accountability, and innovative spirit from multiple sources:


  • 2009 Credentials Spirit of Innovation Award - EDI transmissions

  • 2013 Southwest Alliance for Excellence (SWAE) Showcase in Excellence Award - Transcript Acquisition Process

  • 2013 Postsecondary Electronic Standards Council (PESC) Best Practices Award - Electronic Transcript Acquisition Process

I have experience in information governance, process improvement, project management, lean six sigma, scaled agile, enterprise content management, and electronic data exchange.

I am passionate about giving back to the higher education community through volunteer work:


  • AACRAO Standardization of Postsecondary Education Electronic Data Exchange (SPEEDE) Committee, Chair

  • Postsecondary Electronic Standards Council (PESC) Board of Directors, Vice Chair.

  • Pacific Association of Collegiate Registrars and Admissions Officers (PACRAO) Board of Directors,

  • Business Partner Liaison (BPL)

  • ArmyIgnitEd Education Institution (EI) Advisory Board

  • eTrans California Steering Committee

  • Various transcript service provider pilot initiatives


  • AACRAO SPEEDE Committee

  • AACRAO Nominations and Elections Committee

  • AACRAO Co-Chair of Volunteers (aka Local Arrangements Committee)

  • AACRAO Awards Committee. 

  • PACRAO Program Committee

  • PACRAO Local Arrangement Committee Chair

  • Parchment Advisory Board

I am driven to move our industry and association forward in our use of technology to improve student outcomes, student mobility and institutional efficiency.