Adrienne Fraaza

Headshot of Adrienne Fraaza.

Director, Office of Student Transitions, Western Michigan University

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Currently the director of the Office of Student Transitions, Adrienne has been a higher education professional at Western Michigan University since 2006. Prior to becoming the director of the department, she served as the Fall Welcome Coordinator and the Adult Learner Program Manager. She is also involved in managing the First-Year Experience seminar, as well as several CliftonStrengths for Students initiatives.  

Adrienne's capstone project was a literature review on persistence and retention challenges among transfer students. Postsecondary institutions inherently have inequitable transfer processes that students struggle to navigate. Primarily non-traditional students, transfer students face many hardships that traditional native students do not, leading to abysmally low degree-attainment rates. Universities must examine their transfer processes and advocacy systems to improve and create a more equitable transfer process and to achieve higher levels of transfer student retention and graduation.