Veterans & Service Members

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Changes in federal statute and executive actions have greatly promoted the expansion of services toward veterans and their families. Since the Post-9/11 GI Bill was passed in 2009, close to 1 million veterans, service members, and eligible dependents have taken advantage of the educational benefits available to them.

With the passage of the The Harry W. Colmery Veterans Educational Assistance Act, also known as the “Forever GI Bill” in 2017, there will be significant changes to Veterans education benefits over the coming years. Most changes enhance or expand education benefits for Veterans, servicemembers, families, and survivors.

Furthermore, AACRAO established a short-term work group charged with assessing the feasibility of aligning the veterans reporting process with existing enrollment and compliance reporting business processes. The workgroup will also identify issues, requirements, and potential changes to Student Information Systems to facilitate improvements in veterans reporting. Lastly, the workgroup will develop protocols for data collection and reporting using existing tools, as well as anticipating the future state of the reporting process.

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Veterans Compliance Reporting ReEngineering Project

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  • Joe Rasmussen (Chair) Veterans Service Coordinator, UW-Madison
  • Bhavesh Bambhroia University Registrar, Temple University
  • Emily Barrier University of Maryland University College
  • Kimberly Bloodgood Director, Office for Veterans and Military Personnel, IUPUI
  • Cori Cashen Associate Registrar, University of Arizona
  • Amy Gleason Assistant Registrar for Compliance, Duke University
  • Tina Hummons Associate Registrar Operations, Sinclair Community College
  • Bridgette Ingram Director, Student Financial Assistance, Texas A&M
  • David Johnson Senior Associate Registrar, University of Iowa
  • George Levanthes Vice President, National Student Clearing House
  • Audra McQuarie Vice President and Registrar, University of Phoenix
  • Dustin Noll Veterans Service Coordinator, UW-Madison
  • Jackie Swensen St. Olaf College
  • Christina Wojtysiak Senior Reporting Specialist, University of Notre Dame


Hands typing on a laptop with envelope icons floating away from the keyboard.

Announcing AACRAO’s New Veteran and Active Service Members Group

Dec 13, 2021

New AACRAO Google Group aims at building a space for Veteran and Service Member interests.

student in military uniform works on their laptop

Using tech to engage military and veteran students

Aug 12, 2019

How the University of Iowa improved their workflow.

female in military fatigues holding papers and carrying a backpack

Field Notes: Evaluation of military and veteran student credit

Feb 4, 2019

Preferred documents, evaluation lifecycle, SIS input, specialized laws, and resources for credit evaluators.

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Supporting the academic success of those who have served

Nov 13, 2018

Peer support is particularly crucial.

Male leaning over to pose with a seated female for a photo together.

Why are veterans disregarded by SEM practitioners?

Nov 13, 2018

Research shows this often-overlooked cohort has a lot to offer campuses.

a male in turquoise scrubs with a stethoscope around his neck stands outside with a coffee

Student veterans: An untapped asset on campus and at work

Oct 15, 2018

Address this often-overlooked group and set the stage for success with other nontraditional populations.

water color stars and stripes in the background with the text "Veterans Day AACRAO SEM 2018" displayed

Higher ed's misconceptions about veterans

Oct 15, 2018

They bring unique assets as both students and employees.

Female wearing army fatigues while she carries a folder and school backpack.

Transfer: Communicating with faculty to ease military credit approval

Jul 24, 2017

7 steps to ease military credit transfer and tips for raising faculty awareness of the transfer process.

Headshot of a male wearing army fatigues.

Service members, veterans, and the pursuit of a degree

May 3, 2016

Resources to support the transition from military service to higher education and the workforce.

Male wearing military fatigues on the left and then the same male wearing civilian clothing and a backpack on the right.

Streamlining veterans compliance reporting

Feb 23, 2016

An update on the progress of a nationwide reporting system

The next step: Helping veterans succeed

Jul 2, 2014

The success of veterans relies largely on the efficiency and effectiveness of student services.

U.S. colleges in a unique position to help veterans succeed

Apr 8, 2014

The U.S. Department of Veteran Affairs continues to project an increasing number of veterans returning to college to pursue a higher education.

Spotlight Roundup: Transitioning active combat vets; MOOCs; College readiness; Trends in GPA and credit calculations

Aug 27, 2013

Live from the Annual Meeting: Supporting 1st generation students; Credit for military experience; Admissions 101

Aug 26, 2013

Annual Meeting Insights: Serving those who serve

Aug 23, 2013