Veterans & Service Members

AACRAO recognizes and honors the sacrifices these men and women have made and its members are proud to assist them and meet their educational needs. Veterans and students on active military duty and their families face special circumstances and challenges.

Changes in federal statute and executive actions have greatly promoted the expansion of services toward veterans and their families. Since the Post-9/11 GI Bill was passed in 2009, close to 1 million veterans, service members, and eligible dependents have taken advantage of the educational benefits available to them. With the passage of more recent legislation, such as the Forever GI Bill in 2017 and the Isakson Roe and THRIVE Acts in 2021, there will be significant changes to military education benefits over the coming years.


Latest Actions

AACRAO recently hosted a webinar to discuss the implementation of veteran legislation passed in December 2020, also known as the Johnny Isakson and David P. Roe Veterans Health Care and Benefits Improvement Act. This law will have a transformative effect on the mission of Education Service to provide ready access to, and timely and accurate delivery of, education benefits to Veterans, Service members, and their families, as well as further enable the U.S. Department of Veterans Affairs (VA) to empower GI Bill beneficiaries to achieve their vocational and career goals.

Other recent legislation introduced in both the House and Senate include important provisions to help ensure veterans can continue to receive their education benefits as well as technical corrections to the legislation passed last year.


VA Delays Launch of Enrollment Manager System

Dec 15, 2022, 14:35 PM
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Summary : Agency delays the transition to its new Enrollment Manager system for certifying GI Bill benefits to early March following outreach from AACRAO and other higher ed groups.
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The U.S. Department of Veterans Affairs (VA) this week delayed the implementation of its new Enrollment Manager system for certifying GI Bill benefits to early March following outreach from AACRAO and other higher education associations.

A previous VA message announced plans to sunset the current VA-ONCE system on January 13 and subsequently launch the new platform at the end of January 2023, leaving a gap of at least two weeks—during the peak certification period for the spring semester—when institutions would be unable to submit certifications.

"Colleges and universities are deeply concerned that this system migration will disrupt and delay critical veteran education benefits including veterans' monthly housing allowances, particularly for new veterans transitioning into higher education for the first time," AACRAO and other groups stated in a letter to VA officials. 

The letter outlined a number of issues related to the proposed roll out, highlighting the shortened preparation time frame due to campus holiday closures, as well as potential hardships, overpayments, and student debt. The groups strongly urged the department to delay the transition to the new system to ensure that veterans' benefits are not delayed or otherwise impacted. Additionally, the associations requested that the agency provide more training resources for school certifying officials (SCOs) to help minimize any disruptions and ensure a smooth transition.  

In response to that outreach, the VA delayed the implementation of the new system from mid-January 2023 to the early March 2023 timeframe and announced the development of multiple interactive training modules and other resources, including in-person events and webinars, ahead of the launch of the new Enrollment Manager system.

"We understand that VA believes that Enrollment Manager will be a significant improvement over the current system and will provide a more intuitive and user-friendly experience for certifying officials," the groups stated in their letter to the VA. "We are hopeful this will be the case and appreciate VA’s efforts to bring about improvements to the current system."

Related Link

Letter to the U.S. Department of Veterans Affairs on Enrollment Manager System Transition 

Inside Higher Ed 

Michelle Mott
Categories :
  • Advocacy
  • Enrollment Certification
  • Veterans and Service Members
Tags :
  • Federal relations
  • gi bill
  • Resources for Veterans Administration Certification
  • tuition assistance program
  • VA Programs
  • Veterans and service members issues
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