Veterans & Service Members

AACRAO recognizes and honors the sacrifices these men and women have made and its members are proud to assist them and meet their educational needs. Veterans and students on active military duty and their families face special circumstances and challenges.

Changes in federal statute and executive actions have greatly promoted the expansion of services toward veterans and their families. Since the Post-9/11 GI Bill was passed in 2009, close to 1 million veterans, service members, and eligible dependents have taken advantage of the educational benefits available to them. With the passage of more recent legislation, such as the Forever GI Bill in 2017 and the Isakson Roe and THRIVE Acts in 2021, there will be significant changes to military education benefits over the coming years.


Latest Actions

AACRAO recently hosted a webinar to discuss the implementation of veteran legislation passed in December 2020, also known as the Johnny Isakson and David P. Roe Veterans Health Care and Benefits Improvement Act. This law will have a transformative effect on the mission of Education Service to provide ready access to, and timely and accurate delivery of, education benefits to Veterans, Service members, and their families, as well as further enable the U.S. Department of Veterans Affairs (VA) to empower GI Bill beneficiaries to achieve their vocational and career goals.

Other recent legislation introduced in both the House and Senate include important provisions to help ensure veterans can continue to receive their education benefits as well as technical corrections to the legislation passed last year.




The next step: Helping veterans succeed

Jul 2, 2014, 17:48 PM
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Summary : The success of veterans relies largely on the efficiency and effectiveness of student services.
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Have you finished reading the new AACRAO publication, Helping Veterans Succeed: A Handbook for Higher Education Administrators? AACRAO Consulting is committed to helping AACRAO members and the higher education community with next steps to improve Veteran Affairs Services.

The book offers the following advice to help veterans succeed on campus:

  • Assess institutional services for veterans,
  • Conduct a VA audit of all documentation and data management  processes, and
  • Develop strong VA communication strategies.ï

A smooth transition from military life to student life requires trained, knowledgeable, and sensitive staff who understand the unique needs of veteran students.  AACRAO Managing Consultant Michele Sandlin has experience in assisting campuses with information, tools, and services such as:

  1. Applying for and receiving veterans educational benefits
  2. Certification services
  3. Veteran student advising
  4. Veteran (and dependents) tuition assistance programs such as the Yellow Ribbon Program, the GI Bill(s), and Vocational Rehabilitation.

The success of veterans relies largely on the efficiency and effectiveness of student services. AACRAO Consulting can help your campus be prepared to successfully serve prospective and current veteran students (Sandlin, 2014). If you are interested in receiving more information regarding our VA or student services, please visit our website or contact us at 202-355-1056. 







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  • AACRAO Connect
  • Veterans and Service Members
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