Congress Requests an Update on the Army IgnitED Program
Jan 19, 2022, 19:38 PM
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Issues with migrating data from the old tuition assistance platform to the new system left the service unable to reimburse schools for soldiers' tuition.
After nearly a year of troubles for Army IgnitED, the service's new platform for troops to access their education benefits, Congress has requested an update on how many soldiers and colleges are still affected by the site's troubled rollout, Army Times reported. Issues with migrating data from the old tuition assistance platform left the service unable to reimburse schools for soldiers' tuition.
A section of the 2022 National Defense Authorization Act (NDAA), which was signed into law in December, requires the Department of the Army to submit a report to Congress within two months answering the following questions:
- When will the program be fully functional?
- Estimated date when military-connected students will be reimbursed for out-of-pocket expenses due to delays and errors.
- Estimated date when postsecondary institutions will be reimbursed for costs typically provided through the Tuition Assistance Program but delayed due to processing delays and errors.
While most soldiers are now able to request new courses using the platform, the report will offer the most accurate glimpse into how many service members are still suffering after the website's troubled launch in March 2021.
- Financial Aid and FAFSA
- Veterans and Service Members
- Federal relations
- tuition assistance program
- Veterans and service members issues