Dear FERPA Professor,
My office received the following request from a well-known student loan servicing entity:
- Verification of Credits
- Applicability of Transferred Credits
- Participation in a Particular Program
Initially, we did not think we could provide this information since it’s not a directory. However, after looking at the exceptions, it seems like it’s okay to release/verify this information as one of the exceptions for student consent since it’s related to financial aid received.
Dear Ms. Nellie,
This exception to FERPA’s signed consent requirement, found at § 99.31(a)(4)(i)(A) in the FERPA regulations, permits institutions to disclose student education records for the purpose of determining the student’s eligibility for the aid. Because the request is from a student loan servicing entity, the University would be permitted to disclose the requested student record information.
I hope this is helpful in answering your question. You can find the above cited regulation on page 160 of the 2012 AACRAO FERPA Guide.
The FERPA Professor
share