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AACRAO Exchange

  • What is the AACRAO Exchange?

    The AACRAO Exchange is AACRAO’s online member community forum. It supports discussion, peer learning, and resource-sharing across functional areas such as admissions operations, records and academic services, transfer and articulation, international recruitment and credential evaluation, and strategic enrollment management.

  • Who can participate in the AACRAO Exchange?

    Participation is generally available to AACRAO members. Access may depend on membership status and account sign-in. Some communities or content areas may have additional participation guidance based on topic or intended audience.

  • How do I access the Exchange?

    Navigate to the AACRAO Exchange and sign in using your AACRAO account. If you have not created an account, you will need to do so using the email address associated with your membership. Check out the Get Started page to learn more about utilizing the Exchange.

  • I am a member, but I cannot access the Exchange. What should I do?

    First, confirm that you are signed in with the correct email address and that your membership is active. If access issues persist, the most common causes are an outdated account email, multiple accounts, or an inactive membership record. Contact AACRAO for assistance with account or access troubleshooting.

  • How do I choose which communities to join?

    Start with communities aligned to your primary responsibilities, then add secondary areas where you want to build expertise. You can see a full list of communities on the All Communities page. You can update your community selections and communication preferences over time as your role evolves.

  • What are best practices for posting in the Exchange?

    To support productive, professional discussion:

    • Provide context (institution type, relevant policy constraints, audience).
    • Ask clear questions and note what you have already tried.
    • Share resources responsibly and avoid posting sensitive or personally identifiable information.
    • When referencing institutional policy or regulation, cite sources when possible.

Volunteer Opportunities

  • What does it mean to volunteer with AACRAO?

    AACRAO volunteers contribute member expertise to support association work, including community leadership, resource development, professional learning, research support, and program delivery. Volunteer roles are designed to strengthen the profession while supporting individual professional development.

  • What types of volunteer roles are available?

    Volunteer pathways commonly include:

    • Committees (standing or multi-year roles supporting ongoing priorities)
    • Work groups (time-bound, project-focused teams producing specific deliverables)
    • Caucus leadership and membership (community-based engagement)
    • Mentoring and peer support

    Content development (writing, reviewing, or advising)

  • How do I apply or express interest?

    Opportunities vary by role type. Some positions use an application process, while others are appointed or filled through open calls. Review current opportunities and follow the instructions provided for each role.

  • How much time does volunteering require?

    Time commitments vary. Committees and leadership roles typically require sustained engagement over a term, while work groups may involve higher intensity for a shorter, defined period. Each opportunity should outline expected meeting cadence, deliverables, and term length.

  • I am new to AACRAO. What is a good first volunteer step?

    Many new members begin by engaging in the Exchange, writing for AACRAO, joining a professional activities committee or caucus, and volunteering for a short-term defined support role. These options allow you to contribute quickly while learning how AACRAO structures its collaborative work.

Support and Contact

  • Who should I contact with questions about the Exchange?

    For access issues, account questions, or Exchange navigation support, contact the AACRAO Community and Volunteer Manager. If your question relates to a specific community, the community’s leadership or moderators may also be able to help.

  • Who should I contact with questions about volunteering?

    For questions about eligibility, applications, timelines, or role expectations, contact the AACRAO Community and Volunteer Manager or the staff contact listed on the opportunity posting.

  • Where do I go if I’m not sure who to contact?

    If you are unsure where your question belongs, start with AACRAO’s general contact option and include:

    • Your name and institution
    • The email address associated with your AACRAO account
    • A brief description of the issue and the page or program involved

     

Contact the AACRAO Community & Volunteer Manager