Sara MacKenzie of North Carolina State University, and Julia Ross from Professional Tutoring LLC, presented their session Disaster Recovery: Helping Students Overcome Poor Decisions in Admissions and Retention to a packed room of higher education professionals Monday morning in Aurora, Colorado at the 108th AACRAO Annual Meeting.
The presenters opened their session by examining the phases of maturity in the human brain, the trends and current landscape for students, and a rising shift in higher education regarding initiatives like “Ban the Box,” a push to remove questions regarding criminal history, disciplinary history, and the like from admissions applications.
The presenters noted that while “Ban the Box” has been generally popular, around 55% of higher education institutions continue to ask these questions on their admissions applications. Asking these questions can have serious DEI implications for institutions when considering the following:
- 30% of Americans have been arrested by the age of 23
- 44% of those Hispanic
- 49% of those Black
- 38% of those White
- 62% of students with felony convictions did not complete their admissions application compared with 21% of the application pool
- Community Building
- Protecting Student body
- Weighing the Risk Factors
- Protecting Campus Safety
One of the presenters noted that her institution no longer asks disciplinary questions unless the applicant has been recommended for admission. Additionally, the questions themselves have been updated to specifically exclude things like speeding. These small changes have had an outsized impact on the process allowing their team to save a significant amount of time.
Case Studies & Application Review
In the second half of their session, the presenters provided a series of case studies encouraging attendees to vote on whether they would recommend or deny admission at their institution.
- Faced the problem
- Took responsibility
- Coordinated or looked for advocacy
- Communicated their intentions
Later, attendees learned that “John” was not admitted, but that another school did eventually admit him (within the same system).
Overall, this session was an interesting window into the oft-complicated and engaging work that happens behind the scenes at most institutions.



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