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  • Article
  • S4E2 - Customer Service and Inclusion with David Williams

    05/14/2025

    On this episode, the HEARD crew spoke with David Williams, Law School Registrar at North Carolina Central University (or NCCU for short) in Durham, North Carolina. NCCU is a historically black college and university or HBCU, and David shared his passion for customer service and how it was influenced by his own experience attending an HBCU.

    Full story

  • S6E2: AACRAO Annual Meeting 2025 Session Overview - The Power of Questions in Higher Education

    05/14/2025

    This episode explores the transformative power of asking the right questions in higher education. Learn how strategic questioning can spark curiosity, challenge assumptions, and deepen engagement in any academic setting.

    Full story

  • S8E2 - What the Carnegie Classifications Mean for You

    05/14/2025

    In this episode we talk about the classifications, how they were used and why, and what led to the revised classifications that were just released.

    Full story

  • April 2025 - Study of Mental Health Patterns at HBCUs and PBIs, Gen Z Perspectives on the Use of AI, and Report Aims to Improve Community-College Learners’ Attainment of a Bachelor's Degree

    04/30/2025

    This month's Eye on Research blog offers information on a free professional development opportunity at Embry‑Riddle Aeronautical University and a reminder to complete the Community-College Enrollment-Management Survey by May 2. March research highlights include a study of mental health patterns at HBCUs and PBIs, research on Gen Z perspectives on the use of AI, a report to improve community-college learners’ attainment of a bachelor's degree, and more.

    Full story

  • S6E1: AACRAO Annual Meeting 2025 Session Overview - Rapid Improvement = Growing Enrollment

    04/15/2025

    This episode features Julie Taylor, AVP of Enrollment Management at the University of North Alabama, who led a fantastic session on Rapid Improvement = Growing Enrollment.

    Full story

  • S4E1 - "People will turn the tide" with Dr. Hasan Kwame Jeffries (AACRAO 2025 Annual Meeting)

    04/15/2025

    In this special episode recorded live at the 2025 AACRAO Annual Meeting, HEARD hosts Portia LaMarr and Ingrid Nuttall spoke with Dr. Hasan Kwame Jeffries on how resilience can help us thrive in times of uncertainty.

    Full story

  • S8E1 - The 110th Annual Meeting

    04/14/2025

    Join your host, Doug McKenna as he ventures out in the Seattle Convention Center for this year's AACRAO Annual Meeting armed with a mic, enthusiasm, humor, and questions for the members in attendance.

    Full story

  • March 2025 - AI Use for Credit Mobility Survey Update, Global Survey Results on Generative AI Use, and Report on Urban-Rural Opportunity Disparities Among Gen Z

    03/26/2025

    This month's Eye on Research blog shares updates for a survey on AI use for credit mobility, results for a global survey on generative AI use, and an update on the LEARN Commissions final Green Paper. March research highlights include a survey finding widespread basic-needs insecurity among college learners, a report finding urban-rural opportunity disparities among Gen Z, and more.

    Full story

  • AACRAO Executive Director Statement Regarding Executive Order On The U.S. Department of Education

    03/21/2025

    Full story

  • S3E10 - Neurodivergence: Firing the Synapses of Connection

    03/13/2025

    In this episode, HEARD welcomes Ellissa Thomen, Associate Registrar at the University of Iowa, Sara Sullivan, Associate Registrar at Cornell University, and Sara's son Will Sullivan, currently a student at Kirkwood Community College in Cedar Rapids Iowa for a very personal conversation about their own journey on the spectrum of neurodivergence.

    Full story

  • S7E10 - Artificial Intelligence in the Registrar’s Office

    03/13/2025

    You’ll hear from the Chief AI Officer at George Mason University about the promises and challenges of AI, and from a privacy and information law attorney about some of the considerations we should be making as we pursue any new technology, but AI especially

    Full story

  • S5E7: Learning from Professionals Series – Interview with Daisy Ogunedo

    03/11/2025

    In this episode of Admit It, host Alex Fronduto, Associate Teaching Professor at Northeastern University, sits down with Daisy Ogunedo, Senior Associate Director at Smith College, to discuss career growth, leadership, and power of networking in admissions.

    Full story

  • February 2025 - High School Dual-Enrollment Green Paper, Study Examines the Efficacy of Academic Alert Systems, and Study Finds Faculty Lag in the Use of Artificial Intelligence

    02/25/2025

    This month's Eye on Research blog shares a green paper from the LEARN Commission and a survey on institutional use of artificial intelligence (AI) for credit mobility. February research highlights include a study examining the efficacy of academic alert systems, a report revealing faculty lag in the use of artificial intelligence, and more.

    Full story

  • Executive Director Statement Regarding the U.S. Department of Education's DEI "Dear Colleague" Letter

    02/20/2025

    Full story

  • S3E9 - What comes next? With Roslyn Perry

    02/14/2025

    For this episode, HEARD sits down with Roslyn Perry, AACRAO's Vice President for Access and Equity and Registrar and Associate Dean of Records at Allegheny College. Diversity, Equity, and Inclusion is at the front and center of the current political agenda and dominates so much discourse.

    Full story

  • S2E7 - Streamlining Transfer Articulation: The Role of Technology and the AACRAO SPEEDE Committee

    02/12/2025

    In this episode of Transfer Tea, we explore how automation is transforming transfer articulation in higher education.

    Full story

  • S5E6: Learning from Professionals Series – Interview with Carlos Cano

    02/12/2025

    In this episode of Admit It, host Alex Fronduto, Associate Teaching Professor at Northeastern University, sits down with Carlos Cano, Director of Undergraduate Admissions at Stevens Institute of Technology, to explore his professional journey in admissions.

    Full story

  • January 2025 - Final LEARN Commission Survey and Green Paper, A Recovery in College Admission Rates, and Study Focuses on Workplace Etiquette Training

    01/29/2025

    This month's Eye on Research blog shares updates on the final LEARN commission survey and green paper, a Texas credit mobility technology study, and a new partnership between AACRAO and ACE to support military-connected learners. January's research highlights include findings on recent college admissions rates, a study focused on workplace etiquette training for recent college graduates, and more.

    Full story

  • S7E9 - The Registrar’s Office is a Service Office

    01/28/2025

    In the currently divisive political climate, with an ever diversifying student (and faculty and staff) population, how can we provide the kind of servant leadership our communities need?

    Full story

  • S7E8 - Registrars and Prior Learning Assessment (PLA)

    01/22/2025

    In this episode we revisit the concept of Prior Learning Assessment (PLA), and its outcome, Credit for Prior Learning (CPL), with two higher education professionals who saw the need for a better way to manage PLA so they built one.

    Full story

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