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Article Type

Professional Proficiency

Article Abstract

Related Issue:

Medicine Hat College implemented its first strategic enrollment management (SEM) plan in 2015/16. The implementation required a variety of stakeholders, and initially Medicine Hat College found it difficult to create a diverse cross-campus team. Recognition of the unique cultures within the organization advanced SEM efforts and supported college-wide participation in the process. Using work completed by the Canadian Foreign Affairs Institute (2005) as a framework, this article articulates how this college used intercultural communication strategies to increase their success.

Author(s)

price@2x

Irlanda Price is Associate Vice President of Student Development at Medicine Hat College. A proud alumna of the University of Northern British Columbia, she has a bachelor of social work and a master’s of social work from UNBC. Irlanda is the administrative lead for MHC’s SEM plan 2016–2020. She plans to begin her doctoral studies in fall 2018.

albano@2x

Brier Albano is Associate Registrar and Chair of the SEM Recruitment Sub-Committee at Medicine Hat College. She holds a bachelor of arts in religious studies and a bachelor of arts (honors) in communication studies—both from the University of Calgary. She is currently in her last year of a masters of public administration program at the University of Victoria.

References

Borrows, J. 2004. A separate peace: strengthening shared justice. In Intercultural Dispute Resolution in Aboriginal Contexts, edited by C. Bell and D. Kahane, (pp. 343–363). Vancouver, BC: UBC Press.

Canadian Foreign Affairs Institute. 2005. Strengthening International Development Projects and Programs Through Effective Intercultural Collaborations: Lessons Learned and Principles to be Applied.

Cockell, J., and J. McArthur-Blair. 2012. Appreciative Inquiry in Higher Education. San Francisco: Jossey-Bass.

Flanigan, M. 2016. Dianosing and changing organizational culture in strategic enrollment management. Strategic Enrollment Management Quarterly. 4(3): 117–129.

Hofstede, G. n.d. National Culture. Helsinki, Finland: Hofstede Insights.

Medicine Hat College. 2017. Student Satisfaction Survey 2017: Report of Results. Medicine Hat, Alberta: Medicine Hat College.

Moua, M. 2011. Culturally intelligent leadership matters. In Culturally Intelligent Leadership: Leading Through Intercultural Interactions, edited by J. Phillips and S. Gully. New York: Business Expert Press.

Price, I. 2016. Medicine Hat College: Strategic Enrollment Plan. Medicine Hat, Alberta: Medicine Hat College.

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