Working Across the Aisle: Connecting Enrollment Management to Financial Aid to Re-Enroll College Students with Satisfactory Academic Progress Concerns

Zachary W. Taylor, Ph.D., is an Assistant Professor at the University of Southern Mississippi. His
research focuses on linguistics and technology in higher education broadly.

Sarah Pauter is a Senior Project Manager with John Burton Advocates for Youth, where she works to
improve the college retention and graduation rates of homeless and foster youth through legislative advocacy, policy
implementation, technical assistance, and training. After spending seventeen years in the child welfare system
before ultimately emancipating or “aging out,” Sarah earned a bachelor’s in social work from San Diego State
University and a master’s in public policy from Northwestern University.

Karla Weber Wandel is a Wisconsin native and a graduate of the University of Wisconsin-Madison and
the School of Human Ecology’s Human Development and Family Studies program. She received her Master of Science
degree in communications and public relations from Purdue University’s Brian Lamb School of Communication. She made
her professional home in the Office of Student Financial Aid, first as an advisor and the front desk supervisor and
now as the Communications Manager. Karla recently accepted a research affiliate position with the newly established
CHELT, the Center for Higher Education Linguistics and Translation, to continue her work in improving and
simplifying the communications related to accessing higher ed.