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Ten North Carolina community colleges participated in a large-scale experimental study of technology-enabled success coaching funded through the U.S. Department of Education’s First in the World program. Results reveal positive impacts on longer-term retention, especially for Black students, suggesting that technology-enabled success coaching can be an effective tool for strategic enrollment management.

price-d-v--smDerek V. Price, Ph.D., is Principal and Founder of DVP-PRAXIS LTD. Over the past sixteen years, his firm has evaluated projects funded by the U.S. Departments of Labor and Education, including the FITW
Study that is the focus of this article, as well as private philanthropies such as Lumina Foundation, Kresge Foundation, Ford Foundation, and W.K. Kellogg Foundation. Price is a national leader in strategic thinking for institutional
transformation and systems change and works on a broad range of policy and practice issues around postsecondary education and workforce development. Previously, he served as director of higher education research at Lumina Foundation and helped
launch the national initiative, Achieving the Dream: Community Colleges Count.

Dr. Price holds a Ph.D. in sociology from American University, a master’s in Russian and East European studies from the University of Michigan, and a bachelor’s in comparative area studies from Duke University.

valentine-j-l--smJessa L. Valentine. Ph.D., is Director of Research, Evaluation, and Analytics at DVP-PRAXIS LTD and brings more than fifteen years of research and evaluation experience in higher education and workforce development systems. Since 2015, Dr.
Valentine has overseen data collection and analysis for the independent evaluation of a First in the World grant, funded by the U.S. Department of Education, to measure the impacts of success coaching on students’ academic outcomes across ten
North Carolina community colleges. Prior to joining DVP-PRAXIS, she participated as a fellow with the U.S. Department of Education’s Training Program in the Education Sciences, and she was senior researcher at a Wisconsin-based think tank focused
on regional higher education and workforce solutions.

Dr. Valentine holds a Ph.D. in sociology from the University of Wisconsin at Madison, a master’s in Latin American studies from the University of California at San Diego, and bachelor’s degrees in economics and Spanish from Stanford University.

leader-a--smAlexander Leader is the creative and technical inspiration responsible for the Aviso Enterprise student success platform. As Founder and Chief Executive Officer, Leader guides the direction of Aviso Retention, ensuring that it meets the needs of
Aviso’s institutional partners, and continues to thrive in its identification of underserved students where colleges can make the biggest difference with their engagement.

Prior to Aviso Retention, Leader partnered with the Ohio Board of Regents to build Ohio’s e-Transcript exchange system. This effort lowered barriers for student transfer across Ohio’s 36 public two and four-year institutions, ensuring that every
student received the credit they deserved through Ohio’s articulation processes. These same institutions approached Leader in 2010 searching for a better way for advisors to prioritize their student outreach, and Aviso Enterprise was born.

Leader holds a bachelor’s degree from Miami University in Computer Science & Systems Analysis.

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University, Teachers College) and MDRC.

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