Change management is a key professional competency for higher education professionals. To understand change culture and institutional preparedness to manage change, AACRAO partnered with Ellucian for a change management readiness assessment and experiences benchmark survey . The results of the survey, “The Ups and Downs of Organizational Change Management: Institutional Readiness, Practice, and Individual Experience,” were published last month.
What is OCM?
Organizational change management (OCM) refers to the business practices and procedures that address the human and organizational culture aspects of change. Many open-source change management resources are valid and valuable. The Ellucian-AACRAO survey was adapted from the 2014 State of California Organizational Change Management Readiness Guide.
5 pillars of OCM success
The following are five pillars of OCM success, as defined in the Guide:
• Training: providing an appropriate level of training to those impacted by the change initiative
Each pillar contains four to eight factors that affect an organization’s readiness to manage change.
The importance of an executive sponsor
The survey found that the use of an executive sponsor is strongly statistically correlated with an institution’s measure of readiness for OCM. However, in this sample, only 22 percent of institutions always identify an ES for a change initiative .
5) championing the project at the executive level to secure buy-in.
Learn more about the various approaches and cultures of change in the report.
Join the free webinar
Learn more about these pillars of success, gain perspective on your institution’s readiness for change management, and understand how to successfully manage change. Ellucian’s William Kartsimas and AACRAO Research Director Wendy Kilgore will share the survey report and more in a June 24 webinar “Getting it Right: Organizational Change Management in Higher Education.” Register now.



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