Dean for Enrollment Management, Waubonsee Community College
2018 SEM-EP Graduate
Faith LaShure has over 15 years of higher education experience and currently serves as the Dean for Enrollment Management and as an adjunct instructor for Leadership Studies at Waubonsee Community College, in Sugar Grove, IL. She oversees the college’s SEM plan and the areas of Admissions, Registration and Records and Campus Services. Faith attended Elgin Community College, and graduated from Illinois State University with a Bachelor of Science in Biology and Mass Communication and a Master of Science in Communication. Her master’s thesis focused on predictors of conflict resolution styles.
- Capstone Project - “Investigation of a Non-returning New Student Re-enrollment Strategy" examined the re-enrollment rates of new students who did not return following their first semester. These students were randomly divided into two groups with varying types of outreach: (1) students who received a postcard and (2) students who received a phone call in addition to a postcard. The goal of the project was to re-enroll 5% of students. The goal was met, 6% of students re-enrolled; however, the control group re-enrolled at a higher rate than the experimental group. The results also showed that 63% of students successfully completed the call to action for both the postcard and phone call, which was to make an appointment with a counselor or advisor.
The Capstone Project originated from a larger investigation conducted by LaShure and Waubonsee Community College’s Institutional Effectiveness team (Dr. Stacey Randall and Henry Hinkle). The two areas partnered to answer the question, “How are students who re-enroll different from students who are not retained?” One of the findings was that new students were at a higher risk of not returning after their first semester, and this finding prompted the Capstone Project.