Mickey Reynolds completed her Bachelor degree at the University of Phoenix in 2001 in Business Administration before going on to earn a Masters of Education in Adult Education at Oregon State University in 2009. Before starting her consulting work with AACRAO in 2011, Ms. Reynolds was an Associate Director of Operations and Communications in the Office of Admissions at Oregon State University. She has accumulated 27 years of experience working in higher education, including 16 years working in Admissions.
During her career, Reynolds has implemented a customer relationship management system, document management system, and business process workflow. Her areas of expertise include transfer articulation practice and policy, all functional areas of Admissions Operations, transcript evaluation, document management and work-flow management, Ellucian Banner Student Information as well as being versed on best practices in Student Services.
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