Registrar’s Self-Assessment

Members: $199 | NonMembers: $340

45 – 120 minutes, depending on the learner’s previous exposure to the topic

The Self-Assessment serves as a practical guide with which registrars can candidly:

• survey their own office procedures and staff members;
• consider factors impacting compliance, customer service, and current practice; and
• weigh options to formulate action plans and execute procedural improvements based upon their assessments.

The recommendations found in the Self-Assessment support the implementation of best practices in the Office of the Registrar and are based on a consensus from working professionals in the field. The Self-Assessment is formatted as a set of questions designed to prompt data collection and analysis. Overall, the design mimics the approach a consultant would use if hired to evaluate the operations of a registrar’s office, in a cost-effective and easy-to-use format.

 

AACRAO Competencies: Operational Logistics; Compliance; Service Excellence
Type: On-demand
Course Accessibility: The course is accessible for 10 days from the date of purchase.