Systems Management

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Foundational Level Performance:

Identify and utilize core technologies that support enrollment management, admissions, enrollment, and academic operations.
Demonstrate basic proficiency in navigating systems to support accurate data entry, record maintenance, and transactional processing based on institutional standards or protocols.
Demonstrate the importance of data integrity and compliance with regulations through practical examples.
Maintain accurate and secure academic records, as evidenced by audit results.
Participate in training opportunities and assist colleagues in resolving routine technical issues, contributing to operational continuity and data integrity.

Establish procedures for using student information systems, document imaging tools, and communication platforms.
Develop training materials, lead user support initiatives, and monitor system performance to ensure tools are used effectively and securely.
Analyze data outputs and system usage trends to recommend improvements that align with institutional goals and AACRAO best practices.
Design and implement methods of collecting user suggestions and feedback for system improvements.
Stay abreast of regular system upgrades and migrations, and test both new and existing functionality in pre- production tenants prior to deployment in a production environment.
Adhere to regulatory requirements and institutional policies, documented through compliance checks.

Optimize technology systems to enhance institutional processes and the student experience, as shown by performance metrics.
Analyze data to measure the impact of technology systems on the student experience, presenting findings in reports.
Develop and implement strategies for continuous improvement in systems management, with clear outcomes and goals.
Engage with vendor representatives and participate in user groups and advisory boards.