Leverage & Manage Technology

Foundational Level Performance:

Recognize and list opportunities for existing system improvements.
Stay abreast of higher education technologies via webinars, professional conferences, and vendor user groups.
Create visual process maps and data flow maps to document the current state and desired state of business processes.

Assess, implement, and integrate technology solutions to provide robust support for student services, with measurable performance indicators.
Evaluate enterprise systems and emerging technologies to design scalable, secure, and student-centered solutions that streamline operations and improve data-driven decision-making.
Collaborate with the information technology department and functional stakeholders to implement system solutions based on sound business process improvement, project management, and organizational change management methodologies.

Lead strategic planning and drive innovation in the use of technology across enrollment and academic operations.
Operationalize best practices for system governance, advocate for user-centered design, and ensure compliance with data privacy and security standards.
Mentor staff and champion a culture of digital fluency to transform institutional capabilities and position technology as a catalyst for continuous improvement and student success.