Mickey Reynolds is an AACRAO Senior Consultant. She is also currently working at Virginia Commonwealth University (VCU) in the Office of Admissions as the Strategic Enrollment Operation Specialist responsible for multiple projects. Before starting her consulting work with AACRAO in 2011, she was Associate Director of Operations and Communications in the Office of Admissions at Oregon State University (OSU). She has worked in Admissions for 25 years and in higher education for a total of 36 years.
Ms. Reynolds has implemented customer relationship management systems, a document management system, and business process workflows. She is an expert in transfer articulation practice and policy, all functional areas of admissions operations, transcript evaluation, document management, workflow management, Ellucian Banner Student Information, Technolutions Slate and is well versed on best practices within student services and enrollment management.
Ms. Reynolds completed her bachelor’s degree at the University of Phoenix in 2001 in Business Administration. In 2009, she completed her Master of Education in Adult Education at Oregon State University.
Mickey’s Role at AACRAO
Mickey assists administrative aspects of AACRAO Consulting Services with an emphasis on financial management and processes, review of contracts and proposals and reports.
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