Records & Academic Services


  • AACRAO's Professional Development Guidelines for Registrars: A Self-Assessment
    In response to the increasing tempo of change in the world of educational technology and its impact on the profession, AACRAO is pleased to present the updated version of the Self-Assessment. (2018).
  • Mentorship in Higher Education: Practical Advice and Leadership Theories
    Written by both mentors and those who have been guided by mentors in their professional lives, Mentorship in Higher Education: Practical Advice and Leadership Theories features a host of wisdom and anecdotes offering multiple perspectives on and experiences with mentorship. Preface by C&U Editor-in-Chief Jeff von Munkwitz-Smith. Zimar, H., & Montgomery, J. (2017).
  • AACRAO Guide to Graduation Ceremonies
    The AACRAO Guide to Graduation Ceremonies provides everything you need to design your institution's ceremony from start to finish, including logistical arrangements, commencement programs, diplomas, regalia, and academic honors. (2017).




Updates to Secondary Education in the UK: GCSEs and A-Levels

May 16, 2019

Free webinar

In the United Kingdom, both the General Certificate of Secondary Education (GCSE) and A-Levels have recently been reformed, and a new grading system has been brought in for GCSEs. Participants will learn about the old and new grading systems, as well as receive background information on the nature of the reforms.

Look at exam boards and how they assess students at each level of education; learn about the ‘Sixth Form,’ A-Level performance and subject choice, and how this relates to university admissions; and examine some of the differences across England, Scotland, Northern Ireland, and Wales (there isn’t just one UK system).

Time: 11:00 AM- 12:00 PM ET


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LesLee Clauson Eicher
Associate Director
AACRAO International

LesLee Clauson Eicher Headshot - April 2017 - #2

LesLee Clauson Eicher started her career evaluating international credentials as a graduate student in German Philology at a large state university, and has been in in the field ever since. In her current job at AACRAO, she splits her time between evaluating international credentials and providing training in credential evaluation. In 2018, LesLee stepped into volunteer leadership as president of TAICEP, The Association for International Credential Evaluation Professionals.


Collette Stirzaker
Head of Individual Services Group
UK NARIC (The National Recognition Information Centre for the United Kingdom)

Collette Stirzaker

Collette Stirzaker heads up UK NARIC’s Individual Services Group, working closely with the UK Department for Education and the Home Office to provide information on overseas qualifications. Prior to working at UK NARIC, Collette was a teacher, running languages departments in both state and private schools in England, as well as working as a Sixth Form tutor. Delivering training sessions is one of the aspects of Collette’s current role which she most enjoys. Collette graduated with a first-class degree in Spanish and Catalan from the University of Sheffield.