SEM 2022 Session Highlight | How Chatbot Nudging is Improving Enrollment

September 6, 2022
  • Professional Development and Contributions to the Field
  • SEM Conference
  • 2022 SEM Conference
Illustration of A.I. used to supplement task management.

This week we're highlighting Katharine Meyer's 2022 AACRAO SEM Conference session "Let’s Chat: How Chatbot Nudging is Improving Enrollment, Persistence, and Success" as we dive into Data Strategies for the EM professional.

Session attendees can expect to learn more about the role of AI-enabled chatbots being used throughout higher education to assist and expedite the plethora of administrative tasks required to ensure student success both academically and administratively. Further, Ms. Meyer explores the use of AI in SEM and how it is used to support students throughout their educational journey.

Key Learning Outcomes for Attendees

As with all SEM 2022 sessions, Ms. Meyer's session aims to provide attendees with specific learning outcomes that they can use at their home institutions. These outcomes include:

  • Evaluate the impact of emerging technology like chatbots on boosting enrollment, persistence, and success.
  • Explore the ways in which successful enrollment strategies can be applied across the higher education life cycle.
  • Identify opportunities to implement AI for student success at attendees' own institutions.

Attendees for this session can expect to learn how Ms. Meyer conducted her research into this topic, examples of application at higher ed institutions, and specific guidance on how to incorporate these tools as part of your overall enrollment management plan.

Have you registered for the 2022 SEM Conference yet? Register today to attend and collaborate with your peers in enrollment management. Take a look at our Data Strategies page to see all of our SEM 2022 sessions on this subject.

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