The Ups and Downs of Organizational Change Management: Institutional Readiness, Practice and Individual Experiences 2020  

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AACRAO has defined the ability to manage change as a professional competency for all higher education professionals. In order to gain an understanding of the predominant change culture, institutional preparedness to manage change, and our members’ own experiences with change management, AACRAO partnered with Ellucian to establish a benchmark on this topic.