This issue of SEM Quarterly provides you, the reader, with three topics as diverse as our profession itself. Two of the issue's four articles are focused on SEM itself but are presented from our Canadian colleagues, where SEM is both similar to and different from the American or other contexts in which it is practiced. The other two articles provide topical information that is both timely and deep in their coverage of the subjects they address.

One of the most popular topics at the American Association of Collegiate Registrars and Admissions Officers (AACRAO) SEM Conference is the development and implementation of a SEM plan. Baillie and Gordon at the University of the Fraser Valley (UVF) document their journey along this path to provide readers a thoughtful reflection and lessons learned in their experience. Theirs is one that SEM practitioners will find has a familiar ring to it, with themes of inclusion, executive buy-in, data utilization, and collaboration. UVF outlines an eight-step organizational change model that many institutions may find useful in framing their SEM actions.

Tricia Seifert, of Montana State University, and a team from the Ontario Institute for Studies in Higher Education examine how SEM leaders and staff see their work and their organizational culture. This is presented from a student success and retention lens and describes institutional positions that Dolence outlined in describing his transition model. Of particular interest to readers will be the lens of “purpose” through which staff and leaders see their work.

The relationship between tuition costs and administrative and instructional expenditures is one that has been cited as “cause and effect” by some, where increases or “bloat” of additional services drives up student costs. Marie Gioiosa, of Iona College, presents a thoughtfully researched article that tests these hypotheses and offers data to support her conclusions of where these assertions may be true and where little if any evidence may support them.

There has been a great deal of consideration paid to access to higher education for American undocumented students, but little has been written on how best to support them from the SEM perspective. Gabriel Serna, of Virginia Polytechnic Institute & State University, provides what is likely an overdue article on this topic and provides readers with what may be a starting point to consider the ways in which existing services may need to be augmented or altered to provide the focus on this growing population and provide the support they need to thrive in our institutions.

This issue provides great diversity of topics and approaches to SEM work. Enjoy the depth of its content and the breadth of its subjects.

Best wishes for great success in your enrollment efforts.