A Faculty Perspective on Enrollment and Retention Success During the Pandemic: A Subsequent Study To The Perspective Of Administration

The pandemic left an indelible mark on higher education. This study is the second of three, focused on how a college navigated enrollment challenges during the COVID-19 pandemic. The initial study examined the perspectives of college administrators on why the institution did not suffer from enrollment decreases. This follow-up study incorporated the perspectives of faculty and offers viewpoints that differ from the first study. Faculty indicated that their informal and regular interactions with students kept them engaged and enrolled. They also noted that there is a family culture at the institution that transcends the efforts of any individual or initiative. The findings of the two studies have brought to light the need for greater communication amongst the administration, faculty/staff, and students for multiple efforts at retaining students that were underway but seldom shared broadly.