TY - JOUR
AB - 
  The ever-changing landscape of higher education presents enrollment management
  (EM) professionals with challenges related to workload, staff morale,
  conflicting values, staff turnover, and student satisfaction. As higher
  education confronts the reality of today’s enrollment climate, it is time to
  consider how organizational cultures impact staff well-being and, by
  extension, the quality of service provided to students. This article provides
  a comprehensive exploration of the transformative journey undertaken by the
  University of California, Merced’s enrollment management (EM) team to reshape
  its organizational culture, emphasizing the importance of aligning norms and
  values with a student-ready mindset. Building upon a previous article titled
  “The Relationship Between One-Stop Support and New Student Enrollment” (Perry
  2023), the authors discuss practical concepts, leveraged by one institution,
  for developing an enrollment management centralized service model that focuses
  on meeting the needs of current students while fostering a sense of belonging
  for staff.


AU - Lisa Perry and Erin Webb
CY - Washington, DC
DA - 
EP - 
IS - 1
J1 - Strategic Enrollment Management Quarterly
J2 - SEMQ
JA - SEM Quarterly
JF - Strategic Enrollment Management Quarterly
JO - Strategic Enrollment Management Quarterly
L1 - 
LA - EN
SP - 
T1 - Fostering a Culture of Care for a Student Ready Institution
UR - fostering-a-culture-of-care-for-a-student-ready-institution
VL - 12
Y1 - 2024/4/24
Y2 - 2024/5/24
ER -