Admissions & Recruitment

Building and Maintaining a Successful Agent Pipeline

June 5, 2018

June 5, 2018, 2:00-3:00 PM ET

This webinar will explore how one institution has built and maintained a successful international recruitment agency pipeline. You will learn best practices for agent recruitment, the institutional process for application material collection, and how rapport is maintained to increase enrollment even during difficult times. The presenter will also address students’ motivations for working with agents.


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Presenter: Staci Bernhard, Senior Manager for Admissions, Recruitment, and Financial Aid, Florida International University


StaciStaci Bernhard currently serves as the Senior Manager for Admissions, Recruitment, and Financial Aid at Florida International University’s Alvah H. Chapman, Jr. Graduate School of Business. She has over a decade of experience in all areas of the student pipeline from prospect to enrollment at both the undergraduate and graduate level.

Staci earned a Bachelor of Arts in Psychology with a minor in Education, and subsequently earned a Master of Science in Higher Education Administration with a focus in Counseling, both from Florida International University in Miami, Florida. As a Miami native, she considers Florida International University her home.

In her current role, Staci focuses on Agent Management, domestic and international credential evaluation for graduate level programs, and the admission process for a variety of programs within FIU’s Chapman Graduate School of Business. Due to her work with Agent Management, and the location of her home institution, the bulk of her credential evaluations are from India, China, Saudi Arabia, Latin America, and the Caribbean.