SEM-EP Registry


rob-garrettRob Garrett

Enrollment Services Managing Director at Brigham Young University - Idaho

2014 SEM-EP Inaugural Graduate

  • 13 Years of Higher Education Experience in Admissions and Enrollment Management at a Private Institution with an enrollment in excess of 15,000 students, offering over 70 Bachelor's and 18 Associate's degrees
  • Expertise in Admissions, Enrollment Management, Student Affairs, Leadership, Research
  • Capstone Project - "Pathway Matriculation Rates at Brigham Young University -Idaho" tracked the matriculation rates of students who were engaged in non-degree online programs in Idaho
  • LinkedIn Profile
Brad Personal Photo

Brad William Hales

Data Management and Planning Officer, BYU Pathway, Worldwide

2019 SEM-EP Graduate
  • Brad Hales has worked with enrollment management for the last seven years. He has worked with BYU-Idaho and BYU-Pathway Worldwide in their Strategic Enrollment and Data Management areas. Brad really enjoys thinking about innovation and strategy in educational settings. He believes that through social entrepreneurship much can be done in the higher education setting to help others succeed in life.
  • Capstone Project - The Strategic Enrollment Management literature review comprised of looking at retention, advising online students, and the effects of the “Great Recession” on college enrollments. All of this research focused on how to help students obtain a college education while dealing with the challenges of life.
  • LinkedIn Profile


Laurie Harow

Assistant Dean for Enrollment and Academic Planning at University of Baltimore, School of Law

2019 SEM-EP Graduate

Diverse higher education experience in academic and enrollment management at state public institutions. Areas of expertise include records and registration, strategic planning, data analysis, and business process design. Laurie holds a Juris Doctor, M.S. in Sport Management and B.A. in Communication.

Capstone Project: This capstone literature review analyzes the research surrounding the impact of organizational culture on SEM development, implementation and maintenance.



Angela M. Hamilton

Director of Enrollment Services and Registrar at Community College of Beaver County

2019 SEM-EP Graduate

  • Angela M. Hamilton has 12 Years of Higher Education Experience in Admissions, Registrar, and Enrollment Management functions at a Community College exceeding 4,000 annual enrollments, offering 60 Associate’s Degrees. She has expertise in Records, Registration, Process Improvements and Leadership. Ms. Hamilton holds a Master’s Degree from the University of Pittsburgh, Bachelor’s Degree from Robert Morris University, and Associate’s Degree from the Community College of Beaver County.
  • Capstone Project - "2019-2024 Strategic Enrollment Management Plan"


Nick Heisserer

Director of Admissions and Registration, Central Lakes College

2018 SEM-EP Graduate

  • Nick currently serves as the Director of Admissions & Registration at Central Lakes College (CLC). Prior to joining CLC, Nick served as a high school teacher and coach. Nick has held numerous positions at CLC as the Assistant Director of TRIO/Upward Bound, a Faculty Instructor for the Business and Computer Technology Departments, and Registrar. Nick earned a Master of Arts from the College of Saint Scholastica in Duluth, MN and a Bachelor of Science from Bemeidji State University in MN. He is currently pursuing an Accounting Certificate from Northwest Technical College in Bemidji, MN.  
  • Capstone Project - "A Strategic Enrollment Management Proposal for a Community College: How to Plug Enrollment Leaks"
  • LinkedIn Profile