SEM-EP National Registry


The professionals listed in this registry have earned AACRAO's endorsement as Registered Enrollment Professionals through satisfactory completion of the Strategic Enrollment Management Endorsement Program.

The registry is sorted by last name in alphabetical order; alternatively, you may use the search bar to find a specific enrollment professional. For each registered professional listed, you will find the candidate's area of expertise, samples of their significant coursework, and their LinkedIn profiles, if they have opted to share them.

Darcy Briggs

Associate Dean of Enrollment Services & Registrar at Arapahoe Community College

2017 SEM-EP Graduate

Over 18 years progressively responsible experience in higher education, with a breadth of experience in Student Affairs at two-year, four-year, public, and private institutions. Areas of responsibility have included admissions, recruiting, records / registration, graduation, prior learning assessment, First Year Experience program, academic advising, institutional research, assessment, financial aid, and curriculum and program development.

Expertise: Admissions, Enrollment Management, Registrar, Records and Registration, Process Improvement, and Leadership.

Capstone Project - “Evaluating the Impact Proactive Full-time Registration has on Student Retention.” This research project sought to determine if proactively enrolling a specific population of students full-time in their first semester of courses would result in student success when compared to prior year data. Student success is defined as an increase in enrollment, persistence, and retention.


Jonathan S. Clayden

Director, Graduate & Professional Ed Programs & Services, Tseng College: CSU Northridge


2019 SEM-EP Graduate

Jonathan Clayden is the Director of Graduate and Professional Education Programs and Services at Tseng College, California State University, Northridge. With a focus on long-term enrollment management goals, he has responsibility for the ongoing excellence and distinction of graduate and professional education programs in the College of Extended Learning. Prior academically related posts include Director of Post-Graduate and Professional Studies at Emerson College, Los Angeles, and Chair of the Higher Education Committee of the Hollywood Chamber of Commerce.

In the private sector, Jonathan held a 15-year tenure as president of PSI Records (an entertainment-focused label with clients including NBC-Universal, Disney, Fox, MGM, DreamWorks SKG, CBS, FX, Sony, and Activision), and is currently a consultant, helping organizations to facilitate best process, program impact, strengthened human capital, and robust fiscal outcomes. His consultancy expertise includes change management, process streamlining, on-boarding, and mapping out the metrics needed to best facilitate actionable data and data-informed decision making.

Academically, Jonathan holds a MA (Hons) in Work-Based Learning, from Middlesex University, London. He is an active member of various higher education associations (NAGAP, UPCEA, UEDA, etc.), and his latest scholarly article will be published in Strategic Enrollment Management Quarterly this July.

Capstone Project - "Public-Private Partnership Case Study," a case study of the impact of a limited-scope public private partnership on various aspects of the enrollment management funnel for a target set of academic programs at the graduate level in a college of extended learning at a large public university. This project was adapted for publication in AACRAO's SEM Quarterly Journal - read it here

Cindy Donohue

Registrar, Emily Griffith Technical College


2020 SEM-EP Graduate

Cindy Donohue has worked in higher education since 2011, and has served as the Registrar for Emily Griffith Technical College (EGTC) since 2015. Cindy manages the Registration department and oversees Student Records, schedule development, the Catalog, and FERPA compliance. Her experience includes leadership, organizational effectiveness, collaborative decision making and process implementation. She has headed multiple initiatives that led to improved departmental efficiency with cross functioning teams. 

Capstone Project: Beyond Drop for Non-Payment - Evaluating the Impact of Timely Outreach on Re-registration examined the results of providing outreach to EGTC students who were dropped for non-payment and not re-registered after 30 days. In addition to the students who were contacted, a control list was created of 100 students during the same time period who had not been contacted. Though the impact of outreach on total enrollment was negligible, presentation of the findings in this report led to several collaborative discussions and initiatives that offered increased support at the admissions stage for all of our Career Technical Education students.

Tysa M Egleton

Director for Student One Stop and Associate Registrar at Youngstown State University


2016 SEM-EP Graduate

12 Years of Higher Education Experience in academic planning and enrollment management at a public institution with enrollment in excess of 12,000 students

Expertise in Accreditation, Admissions, Assessment, Enrollment Management, Integrated Services, and Records and Registration

Currently serving as Director for Student One Stop, leading an integrated student service responsible for records, registration, financial aid, and bursar functions

Capstone Project - "Using SEM as a Visionary Plan of Action" explores the transformational ways to address financial and enrollment challenges at public and private institutions while accounting for balance between the institutional mission and student needs.


Rob Garrett

Enrollment Services Managing Director at Brigham Young University - Idaho


2014 SEM-EP Inaugural Graduate

13 Years of Higher Education Experience in Admissions and Enrollment Management at a Private Institution with an enrollment in excess of 15,000 students, offering over 70 Bachelor's and 18 Associate's degrees. Expertise in Admissions, Enrollment Management, Student Affairs, Leadership, and Research.

Capstone Project - "Pathway Matriculation Rates at Brigham Young University -Idaho" tracked the matriculation rates of students who were engaged in non-degree online programs in Idaho.