In public spaces, Marriott has added to its already rigorous cleaning protocols, requiring that surfaces are treated with hospital-grade disinfectants and that this cleaning is done with increased frequency. In guest rooms, Marriott has
added to its detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with hospital-grade disinfectants. Marriott will also place disinfecting wipes in each room for guests' personal use.
These new enhanced cleaning technologies including electrostatic sprayers to sanitize surfaces throughout the hotel. Air purifying systems that are effective against viruses in the air and on surfaces are in use.
To help alleviate the risk of COVID-19 transmission through person-to-person contact, Marriott will use signage in its lobbies to remind guests to maintain social distancing protocols and will remove or rearrange furniture to allow more
space for distancing. Marriott is adding partitions at front desks to provide an extra level of precaution for its guests and associates and is working with supply chain partners to make masks and gloves available to associates.
Guests will see more hand sanitizing stations around Marriott's hotels - near the entrances and front desks, elevator banks, and fitness and meeting spaces.
At Marriott, food handlers and supervisors are trained on safe food preparation and service practices. Food and beverage operations are required to conduct self-inspection using its food safety standards as guidelines, and compliance
is validated by independent audits. Marriott is also enhancing sanitation guidelines and training videos for associates that include hygiene and disinfecting practices. In addition, Marriott is modifying its operational practices for
in-room dining and designing new approaches to buffets.