Registrar’s Office Review

Support the Role of Your Registrar

The work of the registrar touches every student and nearly every corner of your institution. An effectively functioning Registrar’s Office is critical to the vitality of your academic programs and the success of your students. Today’s registrar leaders are tasked with ensuring the integrity of student records, interpreting and enforcing academic policies, and providing outstanding student services. Registrars must complete these responsibilities while adapting to ever-changing technologies and increasing service expectations from students, faculty and administrators.

AACRAO experts have been central to establishing and promoting proven and leading practices for over 100 years. Leveraging this expertise, our Registrar’s Office Review provides valuable insight into the performance and efficiency of this critical unit. We’ll help you identify and seize opportunities for improvement in your Registrar’s Office while adapting to changing educational environments, technologies and student expectations.

An Actionable Plan for a Vital Office

During your review, we delve into all aspects of your registrar’s office processes, policies, and staffing to identify and capitalize on opportunities for improvement. You’ll walk away from your review with the actionable recommendations and best practices to:

  • Implement more efficient registration procedures and policies
  • Improve your use of academic calendars as well as class and classroom schedules
  • Manage academic records, including retention and destruction, more effectively
  • Enhance and streamline graduation processes
  • Improve customer service delivered to internal and external stakeholders
  • Elevate electronic/virtual services for students and internal constituents
  • Access and leverage data for better reporting
  • Select and maximize technologies to support internal business processes
  • Simplify and improve compliance with and reporting on federal, state/provincial or other regulations
  • Make the most strategic use of your staff and improve staff knowledge

Contact AACRAO Consulting today to schedule your Registrar’s Office Review and create a solid foundation for your Registrar’s Office.

Related Resources


AACRAO Consulting has helped us to attain many of the administrative advances we have recently achieved and intend to achieve in the future.

We at Gratz College are grateful for the trouble-shooting and problem solving provided to our institution by our consultant. Assistance received last year in benchmarking our various graduate programs has already 'paid off' this year in increased enrollment and tuition revenue for those programs. The workshop for the faculty led by our AACRAO consultant was very helpful in enabling the faculty to understand the compliance issues facing Gratz as an institution of higher education. It has enhanced cooperation between faculty and administration for developing and implementing policies that ensure compliance.

More recently, our AACRAO consultant provided a value-added meeting at an AACRAO conference that provided additional, helpful guidance on best practices concerning policy statements that need to be included in our academic bulletin. Indeed, we have already incorporated many of the consultant’s suggestions in the new academic bulletin which was just downloaded to our website a few days ago.

In terms of the future, our AACRAO consultant has introduced us to the rich resources of AACRAO. Indeed, it was mainly because of our consultant’s influence that Gratz College sent five key administrators to the AACRAO conference in Seattle. I am sure Gratz will be well-represented next year when the conference is in Philadelphia. Since the Seattle conference, the five attendees from Gratz have formed an informal group that has been able to advise the executives on changes that are needed to keep abreast both developments regarding compliance requirements and best-practices in registrar and enrollment functions.

In some ways our experience at AACRAO’s Annual Meeting and the help provided by AACRAO Consulting have begun to create a cultural shift here at Gratz College, one which will help the College continue to provide students with the rich quality education they seek and deserve.

Jerry Kutnick, Dean for Academic Affairs at Gratz College