Problem Solving

Functional Description

Employs an analytical and creative approach to address problems, while drawing on individual & collective skills, knowledge & experience.

Content knowledge requirements: Understanding and knowledge of foundational theory and practices of problem solving.

Skill requirements: Understands various problem-solving techniques.

Ethical requirements: Ability to weight and implement the problem solving strategies equitably.

Expertise Levels

Entry level: Identifies the problem and considers potential solutions.

Intermediate level: Identifies the problem and considers potential solutions. Employs multiple problem-solving strategies. Seeks assistance as necessary.

Expert level: Employs multiple problem-solving strategies. Identifies possible explanations and alternatives, identifies the information necessary to solve a problem, anticipates obstacles, and develops contingency plans. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Presents problem analysis and recommended solutions, rather than just identifying or describing the problem itself. Seeks assistance as necessary.