Core Competencies

 

Problem Solving

Functional Description

Employs an analytical and creative approach to address problems, while drawing on individual & collective skills, knowledge & experience.

Content Knowledge Requirements

Understanding and knowledge of foundational theory and practices of problem solving.

Skill Requirements

Understands various problem-solving techniques.

Ethical Requirements

Ability to weigh and implement the problem solving strategies equitably.

Expertise Levels

Entry level

Identifies the problem and considers potential solutions.

Intermediate Level

Identifies the problem and considers potential solutions. Employs multiple problem-solving strategies. Seeks assistance as necessary.

Expert Level

Employs multiple problem-solving strategies. Identifies possible explanations and alternatives, identifies the information necessary to solve a problem, anticipates obstacles, and develops contingency plans. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Presents problem analysis and recommended solutions, rather than just identifying or describing the problem itself. Seeks assistance as necessary.

How to Use Our Core Competencies


The Competencies & Proficiencies are designed to be used in a variety of ways, including:

  • Crafting professional development plans for individuals or teams
  • Self-assessment and benchmarking individual professional development
  • Drafting position descriptions and evaluating office functions

The AACRAO Competencies and Proficiencies are a living resource that will continue to evolve parallel to the demands of our professions in a dynamic higher education environment. If you would like to make a suggestion for a future version, contact us at competencies@aacrao.org