Association of University Administrators (AUA)

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Good Practice Guide Series from The Association of University Administrators ( UK )

Just a Minute? A Guide to Committee Servicing
Committees are a major feature of university life, and few administrators escape servicing a committee at some point in their career. At its best, servicing a committee can be an interesting, stimulating, and even entertaining task. At its worst, it can be frustrating, demoralizing and fraught. This Guide looks at the processes involved in an attempt to ensure that as many meetings as possible fall into the former category.
$14 nonmember/$10 member; Jean Grier; 2001; 28 pp; Item #0209
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Can I Quote You on That? A Guide to Working with the Media
This publication has been produced for those who have little experience of dealing with the press. It will help you to know what reporters want, to appreciate some of the constraints under which they work, and to make the best of dealing with the media for both you and for your institution's reputation.
$14 nonmember/$10 member; Frank Albrighton with Sarah Watts; 2000; 20 pp; Item #0201
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Interviewing People
Advice on planning and conducting interviews.
$14 nonmember/$10 member; Madeleine Jinkinson; 20 pp; Item #0202
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Milestones along the Critical Path: Project Management in Higher Education
Project Management is about the effective and efficient introduction of change, whether it involves things or people. In universities project management techniques can be helpful for a wide range of applications, such as research contracts, departmental reorganizations, major IT procurement, the implementation of new quality assurance or purchasing procedures and the organization of large-scale public events.
$14 nonmembers/$10 members; Tony Barton and Paul Temple; 2000; 28 pp; Item #0208
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Problems? No Problem! Practical Problem Solving for University Managers
This guide shows that harnessing the powers of the brain and developing its untapped resources can be FUN. It suggests ways of recognizing and categorizing your problems and aims to equip you with a kit-bag of different approaches to finding solutions: a suite of techniques to use, suggested processes designed to make the best use of problem-solving skills in a job context - and some vital tips for success.
$14 nonmembers/$10 members; John Doidge and Celia Whitchurch; 1999; 20 pp; Item #0206
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Time for Lunch: Managing Stress at Work
Learning to recognize stress in yourself and in your staff is an important managerial tool. This guide provides some practical help for the individual both in respect of his or her own life and as a manager of staff, explaining causes of stress, outlining some techniques for dealing with the effects and showing how you can stay in control of your job, your time - and your life.
$14 nonmembers/$10 members; Jean Grier and Alison Johns; 1998; 28 pp; Item #0205
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The Time of Your Life
Beyond 55 hours per week professional performance notably declines - yet in higher education as elsewhere staff diligently put in well over 50 hours per week, and would no doubt do even more if counter-pressures from spouse and family did not prevail. It is all too easy to fall into the trap of coming in to the office just a bit earlier each day and leaving just a bit later, but with no significant difference in the back log of work; many of us find it difficult to see the wood of our desk through the trees that come to us in the form of committee paper. But we all have exactly the same time at our disposal. Unlike money it comes to us in identical packets - 168 hours per week - and our use of it is to a surprising degree left to our own discretion. This guide is about how to use that discretion.
$14 nonmembers/$10 members; Trevor Field; 1992; 24 pp; Item #0204
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Weathering the Storm: Crisis Management in Higher Education
Managers in higher education, whether at senior institutional or at departmental level , can be faced at any time with a sudden crisis; this guide explains how to prepare for such an eventuality, and how to handle it when it arises. Following these guidelines should minimize the potentially serious effects of a crisis of whatever size and nature.
$14 nonmembers/$10 members; Peter Reader and Keith Seacroft; 1999; 32 pp; Item #0207
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