The Registrar Forum @ Tech

Technology, Disruptive Change, and the

Future of the Electronic Record

The Registrar Forum, held in conjunction with AACRAO’s Technology and Transfer Conferences, is considered a preconference workshop, so be sure to add it to your registration under the ticketed items portion of registration. You may enroll in The Registrar Forum @ Tech by registering online or completing the registration form.

Forum Dates: July 13 - July 14, 2013
Fee: $345 (Conference registrant); $495 (Forum attendance only)

Brief Overview:
The Registrar Forum @ Tech is a dedicated, pre-conference set of sessions that will provide an environment to discuss the principles, issues, foundations, trends, and future directions of the profession both enabled, and bounded by information technology. The Forum will challenge registrars to consider the principles of our work, the current environment in which we operate (fiscal constraints, ERP administration, pervasive network, remote services, electronic security, plethora of service providers), the tools we use or should be using, and the opportunities (and challenges) that technology affords.

The session content will be sequential and continuous and will build upon previous sessions; however, each session will have a separate topic and theme. Attendance and participation in the Registrar Forum @ Tech will be limited to those who register specifically for it. The Registrar Forum @ Tech is not meant to be a bits and bytes seminar; rather it is a discussion of mission, principles, opportunities, and administration in the context of a highly networked, 24/7, sophisticated, information-consuming academic world.

The Registrar Forum @ Tech Faculty
View bios for the Registrar Forum Speakers

Tom Black
Associate Vice Provost for Student Affairs and Registrar, Stanford University

Adrian R. Cornelius

University Registrar, University of Maryland

Mary Beth Myers
Registrar, Indiana University Purdue University Indianapolis

Scott Owczarek
University Registrar, University of Wisconsin - Madison

The Registrar Forum @ Tech Session Outline and Agenda

Saturday, July 13, 2013

2:00 - 4:30 PM
Tuscon Registration Foyer Desk
Registration for Admissions Forum and Registrar Forum
2:00 - 4:30 PM
Salons 4-5
Session I: The Registrar and Technology - Disruptive Innovation

Let’s think big!  Let’s go broad!  Let’s talk about ideas and innovations and the big picture!  The ubiquity of technology is providing a firm foundation for change in postsecondary education.  How do we use innovative technology to perform our current responsibilities and implement new ones; to accomplish new initiatives and meet the demands of our students, faculty, administrators, and state legislators? How can we be proactive, creative, and think outside the box?  And how has the technology, on some cases, directed us!  What is the role of the registrar in this time of disruptive innovation, particularly in light of the environment at your particular institution?  Some of us might be embracing a team focused on improvements and real innovation while others might be feeling more “disruption” than much innovative.  Either way, what is our Registrar role?  How might we continue to “innovate from the inside out” during these evolutionary times; and, perhaps more importantly, what will happen (at our institutions) if we do not find a way to deal with the new realities? 

4:15 -5:30 PM
Salons 4-5
Session II: The Registrar and Technology - Disruptive Innovation - Continued

Disruptive Innovation.  What are the factors and initiatives affecting our lives as Registrars?  How do they affect our professional lives, mission, responsibility, and ultimately the processes and practices we manage?  Specific examples of trends, policies, and mandates leading to “disruption” will be discussed.  Preventing disruptive “intrusion” and enabling “innovation” will be the goal of this session. 
5:30 - 7:00 PM
San Xavier, Lobby Level
Reception for Admissions Forum and Registrar Forum Registrants

Sunday, July 14, 2013

7:30 - 8:00 AM
Arizona Ballroom Foyer
Breakfast for Forum Attendees
8:00 - 9:30 AM
Salons 4-5
Session III: The Registrar and Technology - "Shape it All"

What if you had an opportunity to develop a new information system from scratch?  How would you shape the new system in light of current operational demands and the disruptions already discussed?   How should a new system be defined in a manner that addresses the issues of today and the demands of the future? What “big ideas” could we bring to this setting?  And, as hard as you try, what are the realities about truly “delivering” a system from scratch?   What has been learned, both good and bad, from this opportunity/approach? 
10:00 - 11:15 AM
Salons 4-5
Session IV: The Registrar and Technology - "It All Accumulates in the Academic Record"

In the end, our graduates walk away with an academic record that is supposed to reflect their learning and accomplishments at our institution.  It is this document that allows our graduates to complete in a very competitive world.  Are we providing the credential that allows them to do just that?  Have we truly used the technology available to be innovative in the way we deliver the academic record?  What factors should shape it?  What should it include?   How do we, as registrars, honestly place the appropriate academic  imprimatur on the transcript on behalf of the faculty and our universities?  Here is a great opportunity for true innovation…and certainly a bit of disruption!

Detailed Description:
In every higher education institution, registrars have proven to be integral to academic administration and have marshaled technology in order to support our institutional and departmental missions. Our primary goal is to serve as proxy to the faculty and to support their academic and instructional endeavors.  The advanced state of the current world-wide technological infrastructure and the ubiquity of access for so many consumers of instructional materials has reshaped the way in which postsecondary higher education instruction can be delivered.  The rise of distance and virtual education, the “flipped” classroom, and MOOCs (Massive Open Online Courses) are just the tip of the iceberg.   In fact, Lawrence Summers, the president emeritus of Harvard University wrote,

“Just as we’ve seen the forces of technology and globalisation transform sectors such as media and communications or banking and finance over the last two decades, these forces may now transform higher education. The solid classical buildings of great universities may look permanent but the storms of change now threaten them.”

At the same time, Registrars are still obligated to provide administrative support to the faculty’s record of student performance, to serve as the repository and implementer of academic policy, and to provide services on their behalf.  In recent years, however, financial constraints, and federal and state regulations surrounding “time to graduate” have forced us to examine all current practices to find efficiencies and to support new processes (e.g., early alert/intervention systems, mobile applications, MOOCs, etc.) and, in some cases, support additions to the academic record, provide more context, create other types of records (e.g., co-curricular records),  comply with state and/or other types of recognized academic credit, automatically articulate credit, etc. 

How do these factors affect our work?  How will we define a new academic currency for state mandated credit, MOOCs, and experiential learning?  How can we employ the technology at our disposal to accomplish new initiatives and processes in order to meet the demands of our students, faculty, administration and state legislators?  How do we use the technological tools at our disposal in order to perform our current responsibilities and implement new ones? What is the role of the Registrar during these evolutionary times and, perhaps more importantly, what will happen if we do not find a way to deal with the new realities?