Technology Conference

Integrating Technology and Student Success on Campus

July 14 - 16, 2013
JW Marriott Starr Pass
Tucson, AZ

Technology Conference Preconference Workshop

Enhancing Student Success: Definitions, Data, and Decisions. What does it mean for you?

Sunday, July 14, 8:00 a.m. - 11:15 a.m. |  Workshop Fee: $110

Student success can be defined in many ways. Increased retention, higher graduation rates, and better student decisions are just examples. More recently, students™ achievement of their own educational goals is being used as a measure of student success, especially at institutions where a student goal may be learning new skills or updating old ones (i.e., not necessarily graduation). In any case, collection of data regarding student success is now an integral part of the operational mission of most institutions. In addition to information collected as part of an admissions application, we also regularly collect information about student course selection, their performance, demographic information of retained (and not retained) students, and we request  data from faculty regarding students who may be at-risk in their classes.  With the advent of data mining (aka œBig Data) all of this information can be aggregated, sifted and analyzed to guide institutions and to assist students in reaching their academic or post-academic goals. 

As Registrars and Admissions professionals
, what are our roles associated with the collection and administration of the data as it relates to student success, goal achievement, and graduation?  More challenging than data collection and administration, perhaps, is responding to that data in meaningful ways when focusing on student success and finding the best ways to direct departmental and institutional resources.

Designed for those higher education professionals whose focus is faculty services, student data, student services, and academic advising, this workshop will focus on ways in which data can be used to develop and implement strategies to enhance student success. Following a discussion of how student success is defined, workshop participants will learn what data”much of which they are already collecting”and data mining techniques can be integrated with action plans to create effective student success initiatives. The workshop will close with a discussion of determining what and how data can be used to plan strategically for continuous improvement of student success initiatives.

Workshop Leaders:

Karen Thurmond, Director of Academic Advising and Degree Planning Resources, University of Memphis

Glenn Munson, Associate Registrar, University of Memphis


What data do you currently collect about student success/experiences? How is that data used? Is it used at all? What do you really want to know about students that are involved with your programs? How might you go about finding your answers?

The Campus Audit

This session will focus on the importance of understanding your campus and collecting detailed information about practices, strategies, and programs on campus. Institutions must audit their efforts in order to find value in what has been done, while also setting benchmarks for future efforts. In this session, participants will learn:

  • What should we look for on campus? 
  • How do we measure success? 
  • What data are important to collect? 
  • What do we do with all this information? 
  • How do we work toward a meaningful campus-wide plan for retention

Monitoring Student and Program Outcomes Progress

The capstone session to our conference will discuss the importance of monitoring student success and institutional progress. The ability of institutions to benchmark and continuously collect and review data is paramount to the success of any large-scale initiative. Issues include:

  • determining what data to collect 
  • how and when to collect information 
  • using data in a progressive manner understanding how data can change your plan
  • incorporating a continuous-improvement cycle as a model for institutional change

Registrar 101 & FERPA Preconference Workshop

Saturday, July 13, 8:30 a.m. - 5:00 p.m.
Sunday, July 14, 8:00 a.m. - 11:15 a.m.

Member rate $375 by June 14 and $400 after June 14
Nonmember rate $425 by June 14 and $450 after June 14

Spend a day and a half diving into the work of the registrar™s office. This workshop is for those new to the profession and will address many of the œwhat and œhow questions that make up the work of the registrar™s office. A significant portion of the workshop will focus on understanding and applying FERPA. Attendees will leave the workshop with a greater understanding of the depth and breadth of the work of the registrar, where to find information and answers, and a solid network of professional colleagues.

** You may enroll in this workshop by registering online or completing the registration and adding the item under the ticketed items portion of registration.

The Registrar Forum @ Tech

Technology, Disruptive Change, and the Future of the Electronic Record

The Registrar Forum, held in conjunction with AACRAO™s Technology and Transfer Conferences, is considered a preconference workshop, so be sure to add it to your registration under the ticketed items portion of registration. You may enroll in The Registrar Forum @ Tech by registering online or completing the registration form.

Forum Dates: July 13 - July 14, 2013
Fee: $345 (Conference registrant); $495 (Forum attendance only)

Brief Overview:

The Registrar Forum @ Tech is a dedicated, pre-conference set of sessions that will provide an environment to discuss the principles, issues, foundations, trends, and future directions of the profession both enabled, and bounded by information technology. The Forum will challenge registrars to consider the principles of our work, the current environment in which we operate (fiscal constraints, ERP administration, pervasive network, remote services, electronic security, plethora of service providers), the tools we use or should be using, and the opportunities (and challenges) that technology affords.

The session content will be sequential and continuous and will build upon previous sessions; however, each session will have a separate topic and theme. Attendance and participation in the Registrar Forum @ Tech will be limited to those who register specifically for it. The Registrar Forum @ Tech is not meant to be a bits and bytes seminar; rather it is a discussion of mission, principles, opportunities, and administration in the context of a highly networked, 24/7, sophisticated, information-consuming academic world.

The Registrar Forum @ Tech Faculty

View bios for the Registrar Forum Speakers

Tom Black
Associate Vice Provost for Student Affairs and Registrar, Stanford University

Adrian R. Cornelius
University Registrar, University of Maryland

Mary Beth Myers
Registrar, Indiana University Purdue University Indianapolis

Scott Owczarek
University Registrar, University of Wisconsin - Madison

The Registrar Forum @ Tech Session Outline and Agenda

Saturday, July 13, 2013

2:00 - 4:30 PM 
Tuscon Registration Foyer Desk
Registration for Admissions Forum and Registrar Forum
2:00 - 4:30 PM
Salons 4-5
Session I: The Registrar and Technology - Disruptive Innovation 

Let™s think big!  Let™s go broad!  Let™s talk about ideas and innovations and the big picture!  The ubiquity of technology is providing a firm foundation for change in postsecondary education.  How do we use innovative technology to perform our current responsibilities and implement new ones; to accomplish new initiatives and meet the demands of our students, faculty, administrators, and state legislators? How can we be proactive, creative, and think outside the box?  And how has the technology, on some cases, directed us!  What is the role of the registrar in this time of disruptive innovation, particularly in light of the environment at your particular institution?  Some of us might be embracing a team focused on improvements and real innovation while others might be feeling more œdisruption than much innovative.  Either way, what is our Registrar role?  How might we continue to œinnovate from the inside out during these evolutionary times; and, perhaps more importantly, what will happen (at our institutions) if we do not find a way to deal with the new realities? 

4:15 -5:30 PM
Salons 4-5
Session II: The Registrar and Technology - Disruptive Innovation - Continued

Disruptive Innovation.  What are the factors and initiatives affecting our lives as Registrars?  How do they affect our professional lives, mission, responsibility, and ultimately the processes and practices we manage?  Specific examples of trends, policies, and mandates leading to œdisruption will be discussed.  Preventing disruptive œintrusion and enabling œinnovation will be the goal of this session. 
5:30 - 7:00 PM 
San Xavier, Lobby Level
Reception for Admissions Forum and Registrar Forum Registrants

Sunday, July 14, 2013

7:30 - 8:00 AM
Arizona Ballroom Foyer
Breakfast for Forum Attendees
8:00 - 9:30 AM
Salons 4-5
Session III: The Registrar and Technology - "Shape it All"

What if you had an opportunity to develop a new information system from scratch?  How would you shape the new system in light of current operational demands and the disruptions already discussed?   How should a new system be defined in a manner that addresses the issues of today and the demands of the future? What œbig ideas could we bring to this setting?  And, as hard as you try, what are the realities about truly œdelivering a system from scratch?   What has been learned, both good and bad, from this opportunity/approach? 
10:00 - 11:15 AM 
Salons 4-5
Session IV: The Registrar and Technology - "It All Accumulates in the Academic Record"

In the end, our graduates walk away with an academic record that is supposed to reflect their learning and accomplishments at our institution.  It is this document that allows our graduates to complete in a very competitive world.  Are we providing the credential that allows them to do just that?  Have we truly used the technology available to be innovative in the way we deliver the academic record?  What factors should shape it?  What should it include?   How do we, as registrars, honestly place the appropriate academic  imprimatur on the transcript on behalf of the faculty and our universities?  Here is a great opportunity for true innovation¦and certainly a bit of disruption!


Detailed Description:

In every higher education institution, registrars have proven to be integral to academic administration and have marshaled technology in order to support our institutional and departmental missions. Our primary goal is to serve as proxy to the faculty and to support their academic and instructional endeavors.  The advanced state of the current world-wide technological infrastructure and the ubiquity of access for so many consumers of instructional materials has reshaped the way in which postsecondary higher education instruction can be delivered.  The rise of distance and virtual education, the œflipped classroom, and MOOCs (Massive Open Online Courses) are just the tip of the iceberg.   In fact, Lawrence Summers, the president emeritus of Harvard University wrote,

œJust as we™ve seen the forces of technology and globalisation transform sectors such as media and communications or banking and finance over the last two decades, these forces may now transform higher education. The solid classical buildings of great universities may look permanent but the storms of change now threaten them.

At the same time, Registrars are still obligated to provide administrative support to the faculty™s record of student performance, to serve as the repository and implementer of academic policy, and to provide services on their behalf.  In recent years, however, financial constraints, and federal and state regulations surrounding œtime to graduate have forced us to examine all current practices to find efficiencies and to support new processes (e.g., early alert/intervention systems, mobile applications, MOOCs, etc.) and, in some cases, support additions to the academic record, provide more context, create other types of records (e.g., co-curricular records),  comply with state and/or other types of recognized academic credit, automatically articulate credit, etc. 

How do these factors affect our work?  How will we define a new academic currency for state mandated credit, MOOCs, and experiential learning?  How can we employ the technology at our disposal to accomplish new initiatives and processes in order to meet the demands of our students, faculty, administration and state legislators?  How do we use the technological tools at our disposal in order to perform our current responsibilities and implement new ones? What is the role of the Registrar during these evolutionary times and, perhaps more importantly, what will happen if we do not find a way to deal with the new realities?